Taxzap Reviews

TaxZap

taxzap.ie
4.08
71 reviews
Great Rating
Based on 71 user experiences

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Rated 4.08 out of 5 by 71 Happy Customers

73.2%
2.8%
2.8%
1.4%
19.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 71 reviews

Customers report that Taxzap is fast, easy to use, and provides effective tax refund services with quick processing and good communication. Many reviews highlight the efficiency and helpfulness of customer support. Positive experiences often mention swift refunds and straightforward processes. However, there are recurring complaints about high fees and concerns about transparency. A few reviews also mention issues with account details being changed and lack of communication. The overall sentiment is positive, but fee-related concerns are prominent.

What customers love
  • Fast processing
  • Easy to use
  • Swift refunds
  • Simple process
Common concerns
  • High fees
  • Expensive pricing
  • Account changes
  • Transparency issues

Last updated 2 months ago

M

Alod of scammers they process your tax

Alod of scammers they process your tax refund with out you even knowing about it i only realised after 2 years where my tax was going after they changed my account details on my tax returns scumbags keep your details and dont give them a single cent
B

I m giving them a 1 star review because

I m giving them a 1 star review because if I could give -1 review I would with a pleasure I was in touch with revenue they confirmed that they sent my tax back funds of 1 090 I was so shocked when I logged into revenue and seen that the bank details were changed and I had no clue who had owned that bank account I sent them numerous email to give me my money back they don t answer at all this is absolutely ridiculous If you were to ask me would I recommend this I d say no STAY AWAY CONTACT REVENUE AND DO IT YOURSELF
K

Fees

They were efficient with my tax rebate but took a 40 fee total crooks
E

2months awaiting rebate Taxzap are trying every excuse possible to delay my payment

I foolishly engaged taxzap I am awaiting my refund from them since the 7th January and nothing They asked me to log in using the email I initially used and change my password I did this Now they are asking for photo id This is not necessary they previously stated as long as I could log into my account It s now 2 months I don t hold a passport or a driving licence I think you should allow revenue to calculate refunds and lodge directly to your bank account It s all automatically calculated anyway Quite easy I will be doing this from now on

About Taxzap

TaxZap

United States

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