K
KD
Refund not paid yet
Process completed 19 July and I m still waiting to get my funds back
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AI Review Summary
Based on 71 reviews
Customers report that Taxzap is fast, easy to use, and provides effective tax refund services with quick processing and good communication. Many reviews highlight the efficiency and helpfulness of customer support. Positive experiences often mention swift refunds and straightforward processes. However, there are recurring complaints about high fees and concerns about transparency. A few reviews also mention issues with account details being changed and lack of communication. The overall sentiment is positive, but fee-related concerns are prominent.
What customers love
- Fast processing
- Easy to use
- Swift refunds
- Simple process
Common concerns
- High fees
- Expensive pricing
- Account changes
- Transparency issues
Last updated 2 months ago
E
E Eumac
High fee
Super great service super efficient but the fee is very steep Got a nice bit back but they sure did take a nice bit off that first