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Based on authentic user experiences
Mark Balcombe
6775 reviews
N/A
8 months ago
Independent - I think not
Recently had somebody shunt me from behind when turning right on a Trunk Road His fault entirely He admitted it The above firm carried out inspection of my vehicle This after the nearby garage said it would be a write off after crash bar pushed elements of car onto tyre and making it difficult to get to nearby garage I quote the garage First time I have used a mallet to bang out a crash bar on a car as new as this It will probably be written off as integrity is comprised Not so In a nutshell absolutely no goodwill at all from the above firm - not even working for me So often the case now with anything - power water works Open Reach Network Rail Hermes All these and many more avoid at all costs dealing with affected individual So the absolute minimal amount to get the 2 and a half year old car back on the road Lets prize open damaged rear passenger door and make good That sort of thing Damaged wheel can live on etc I guess it s because this car is insured by a very sleepy company Not interest at all Guess what This firm does not reply because it does not work for the general public
Jaz
6775 reviews
N/A
8 months ago
KEEP AWAY
KEEP AWAY So unprofessional poor customer service The engineer inspected my car and was a right off but offered me an amount which I declined as I m unable to purchase a vehicle with the same specification This offer was also lower than the third party who had accepted liability which didnt make sense I was told it had some small dents and had to reduce the offer but the other company engineers didn t mentioned this which means they have been lying and perhaps created the dents themselves Hence called and spoke to chris to challenge the report but couldn t give me a proper explaination Didnt offer me with the report or any pictures I called again but chris had barred my number so pathetic rude and shame on them
Dax McGuinness
6775 reviews
N/A
8 months ago
This company seriously undervalues cars
This company seriously undervalues your car in my experience They have valued my car at 1 090 for insurance purposes in fact my car is easily found elsewhere in worse condition and seriously higher milage for circa 5 500-6000 Very very odd - Not very competent at valuing cars and TBH seem to just pluck figures out of thin air
MissAnonnn
6775 reviews
N/A
8 months ago
Poor Service
Poor Service Rude Staff Complaints not taken seriously At all
mark Feld
6775 reviews
N/A
8 months ago
RUDE ARROGANT OBNOXIOUS COMPANY
Senior management at this company are totally disrespectful blatantly awkward obnoxious The 2 directors have what I assume is a son who is the COO he clearly has no idea how to treat a potential customer My insurers recommended these guys so I will be telling my insurers the kind of company this is They deserve to go out of business if I can help it would be a pleasure I WOULD STEER CLEAR OF THEM AT ALL COSTS
Rian Summerfield
6775 reviews
N/A
8 months ago
Fair valuation and inspection
After a bad turn of events with someone reversing into my car and having to claim on his insurance I was put through to tecreport by my insurance who carried out a desktop inspection of the vehicle After inspecting the damage myself as a qualified vehicle technician I knew what work needed doing so I was ready if there was to be any questionable findings through their inspection I sent the photographs they required of the vehicle on Saturday and by Monday I received a call unfortunately the vehicle was written off due to age and mileage but the valuation was fair and correct I was given options to either allow the vehicle to be taken for salvage or keep it with a deduction on the payout which was all explained very well to me Overall I was skeptical I would have a good experience after reading older reviews but I cannot relate to them as the service I have received so far has been great