Trutronica Reviews

I only wish I had seen these reviews

I only wish I had seen these reviews prior to ordering my product As per all the other reviews it arrived and is complete rubbish In order to get a refund they want it returned at my expense to china I am very disappointed please don t order anything from this company ever DP

Beware of this company photos not true to life Ordered triple birdhouse must have been

Ordered triple birdhouse must have been photographed through magnifying glass x10 Birds would have to be size of wasps One big con could not believe it when it arrived Sadly no trading standards in China

Don t waste your money

The knee braces I ordered 2 came with no instructions I contacted the company requesting instructions The response came from an individual not the company His response was wear it however you find it comfortable I requested to return as I could not trust the product that could be worn any way I chose iand it was denied My requestto retun was denied Not a valid reason

DON T BUY FROM THEM

Jewlery Cleaner this is not an item that is useful it shimmy s and doesn t clean anything When I put soap in it didn t even mix it the blue dots just sat on the surface The plastic is not sturdy and mine was broke when it was received Even with pictures and a complaint they wouldn t issue a full refund even though the claim full satisfaction This is also just another imposter oriental company in disguise till you get the tracking information and it says where it is coming from Tracking information is not given till long past the cancelation time so you are stuck with fake garbage because they can get away with it DON T WASTE YOUR MONEY ON THIS SITE

Scammers

I ve emailed them as they have taken money for an order I placed 5 wks ago I still haven t received it n when I emailed then they fobbed me off n told me to contact the courier Didnt realise when I placed order it was from China do id like to warn others before they are also left out of pocket

DO NOT BUY FROM THESE

DO NOT BUY FROM THESE Ordered Precision Bass Mic Rockbot They sent wrong one Which seems the norm from previous comments i have now read I have disputed but they claim to have sent the correct order Have now raised claim on credit card

CAREFUL ORDERING RETURNS CHINA 7 DAYS

Ordered Bird Box which looked great on the picture but arrived in box 4 x 8 so small and looks like children s toy Trying to return at moment as paid 34 99 in sale Company offering me 15 off and give to Charity or friend when not fit for purpose bought for and not even a small bird could get in one friend actually thought it was for bees Offer later incressed to 30 despite telling them it is totally unsuitable and as you can see by size of packaging of box a bird cannot get in when hollow gaps inside also 2nd July now increased to 40 refund or full return but have to send back to China in 7 days when original item came from warehouse in the United Kingdom

Trutonica Mic Rockbot

Ordered a bass mic rockbot from this business There was a clear choice between electric guitar acoustic guitar and bass They sent me an electric guitar one no good as this was a present for a bass player Will not accept their mistake and now want me to post back not covered for a full review Does not make sense as postage is more than the item Do not - I repeat - do not buy from this company

This company is absolute trash

This company is absolute trash They sell garbage products and then when they do not perform like they should they will not give you a refund Avoid at all cost Here is my back and forth with them Good morning I bought wireless music goggles and I want to return them My wife tried them out and the headphones hurt her ears She sleeps on her side like the girl from your advertising picture however where the speakers are digs into her ears when she tries to sleep What is the return process Thank you JoeHi Joey Thanks for reaching out to us We apologize for the inconvenience this has caused you To adequately address this with our technical team and perform proper troubleshooting please share a video of the actual issue with the product We appreciate your understanding Thank you We are looking forward to hearing back from you Thanks GeraldGerald Sorry for the misunderstanding there is not a defect to the product It is just a design flaw If you want to understand the dilemma try putting the mask on and then rolling over on your side You will feel the speakers pushing into your ear It s just not comfortable and anyone who sleeps on their side will be unable to sleep with it No video required Please just send a return label so I can return this to you Thank your kindly for your understanding Joe Hi Joey Thank you for your swift response We apologize for the inconvenience this has caused you I m sorry you re not completely satisfied with the product Your feedback is important to us and we genuinely appreciate you taking the time to share your concerns We want to offer you a 15 refund and you can keep the product You may give it to a friend or donate it to a charity We are looking forward to your response Thanks GeraldGerald No thank you I would like a complete refund 100 and a barcode for shipping It s not my fault that your product does not work as advertised Anything else and I will write a long review about how you do not stand behind your products I will say exactly how bad this product is and put it everywhere Please don t make this turn into something it does not have to You guys sell a garbage product Just be a human and refund me please Thank you JoeHi Joey Thank you for your swift response We apologize for the inconvenience this has caused you For return requests kindly send us a clear photo of the product so we can check if it s still in good condition Please also keep in mind that we don t offer a return label Once we ve checked and confirmed we ll send you our return address orWe want to offer you a 30 refund and you can keep the product Please consider this offer We are looking forward to hearing back from you All the best GeraldSo there you have it Gerald is probably not a real person Do not trust these crooks