My worst onlineshopping experience ever
I ordered some so called Dee focus - Perfect Vision Glasses in August 2024 Order plb10456909 1984 I was very disappointed of the inaccurate and useless glasses received in dropshipping as the item is absolutely not worth the money Unfortunately I could not return the faulty item straighforward lack of a clear return address despite my claim for return and refund duly filed in via their online contact form no reaction at all Cautiously I sent them a separate e-mail to the dedicated address supportatshops-support net with screenshots of the claim attached They tried to hold me back from sending back the useless stuff by not sharing the requested return address and on another hand by proposing as solution to refund first only 20 and lastly 50 of the order value after tough negotiations over weeks under the condition that I shall withdraw my claim ticket before hopefully getting the 50 refund settled Obviously I did not trust the deal Moreover my payment platform for onlineshopping informed me that a third party called Pluto apparently based in New Castle Delaware 19720 USA is the beneficiary of the money transfer and not directly TELORIX Therefore I should also directly contact Pluto wencystore net to claim the issue In fact this additional step constitues in turn some more hurdles in the return and refund process maybe intentionally Also read carefully the fine print regarding their criteria for return refund To sum up I would not recommend TELORIX for onlineshopping and particularly not to consumers within the EU as their business practices obviously do not comply with the EU consumer protection rules 14-day cooling-off period
Suzy K Quinn
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Refused to refund broken goods
Refused to refund broken goods completely against the law to do this Send photos of broken goods by agent Jane refused 5 times to refund
Sconski
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Buyer Beware
Dodgy company Buyer BewareI ordered a camp light They shipped it in a box that said it was a warm light rgb light string It is only a warm light It works but not really as expected I found the same thing on Amazon for half the price that is actually what it says it is I should have checked there first I wrote to them to ask if I was doing something wrong to not get the RGB I initially didnt ask for a refund exchange The out of the can reply I received told me to understand my issue I had to provide the following evidences - The original shipping label of the received package so we can check if it is from our store - Unboxing video of the package- Photos showing the whole product under natural light not in backlit conditions so that we can check the issue in detail First of all who does all of that when they buy stuff on line and receive it Second of all I didnt ask for a refund I just wanted to know why the light that otherwise works perfectly doesnt do what the packaging says it does When I tried to check what I ordered the invoice just says Camp Light I cant find that on their website because there are multiple options of Camp Light and none of the amounts match what I got I dont care too much because the item itself works but I m certainly not going to promote them or purchase from them again Just another ships out of China crap service poor quality products faceless internet company
Scott Kinkaid
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Toal Scam
Toal Scam Please do not buy from them This is your warning Thought I was buying a VitalTrack Pro blood pressure monitor After about 45 days and multiple emails about this I get this total cheap knockoff of this device They will not refund you or replace with item purchased Do NOT but from them
Shahid
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Not a proper smart watch
Not worth the money If you want a watch to give time and heart rate then it s OK but note there are cheaper watches with similar functionality If you want a proper smart watch to track your workouts blood pressure etc then it s poor I found the blood pressure readings inaccurate could not track my work outs the user interface was poor did not have the advertised dials needless to say I was dissaponted and returned it after one week of use I paid the return postage Also read the fine print regarding the criteria for return refund The watch is a Chinese knock off of the apple watch I would not recommend it you want a proper smart watch but if you are looking for a basic smart watch then it s acceptable I found the advertisement on YouTube is misleading
Penelope Wright
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Disappointing smartphone microscope
I bought a smartphone microscope which Received The lead to charge this gadget does not fit through the notch on the handle and therefore does not reach to fit into the port When I tried to contact Telorix the email form kept falling out I have a useless gadget And no contact with Telorix
CO
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BUYER BEWARE
They pulled a bait-n-switch on me and are not giving me a refund I ordered a NanoBoom mini speaker which their website and receipt shows I was sent an off-brand speaker instead I contacted customer service to get it resolved and they are not acknowledging the issue and are trying to make me jump through a million hoops to fake their intention of resolving it They are completely unprofessional and unethical
sevgi sirin
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This company is scam
This company is scam I have ordered an romuv eye led but its impossible to contact with them or get the refund
Robert C Gilford
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Item is not compatible with what I have
Item is not compatible with what I have and company will not provide instructions for return and refund I would advise against dealing with them and I consider them as a scam operation based upon by experience
Michael Nielsen
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BUY SOMEWHERE ELSE
BUY SOMEWHERE ELSEIt is a dropshipping company that just ships from china and take overpricing Buy on TEMU and get better cheaper price better service faster delivery and better security if package gets damaged or lost Products are exactly the same
