AI Review Summary
Based on 17 reviews
Customers report significant issues with Terrashroom, including non-delivery of products, lack of communication, and perceived scams. Many reviews detail years of waiting without product or refund. A minority of recent reviews praise transparency and product quality for those who eventually receive their units. The dominant themes are poor customer service and unreliable shipping.
What customers love
- Product quality
- Transparent communication
- Helpful support
Common concerns
- Missing ship dates
- No refund response
- Poor customer service
- Constant delays
- Potential scam
Last updated 1 week ago
A
Alex Starr
Yes there have been delays in production but the founder and team have been extremely transparent about why they are happening The product is not a pair of shoes it is a complex growing chamber that is first of its kind
L
Lori Mitchell
Totally worth the wait
I received my unit about 5 days ago It really is amazing and so beautiful as well I am a total newbie so emailed customer support with a question and received an answer back within 2 hours So glad I ordered this
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