


Based on authentic user experiences
Conner
6730 reviews
N/A
1 year ago
I will never use this website again
I will never use this website again and I recommend that no one else uses it either I have homework due tonight for this and it said my book would be ready in an hour It has now been well over an hour since I have purchased this and I cannot access this I have emailed their support team and still have not received an email this is the worst experience I have ever had
Rachel M
6730 reviews
N/A
1 year ago
Text book never arrived
I ordered a textbook for my class 2 weeks I Advance It never arrived said that it was the wrong address it wasn t I never got the book for my class or even notifications I had to call and see why it didn t arrive and the company offered no viable solutions for the massive inconvenience
Joyce Holden
6730 reviews
N/A
1 year ago
Take Your Money Elsewhere
I am livid I need a book for tomorrow and ordered it yesterday morning It is an E-Book and even though it says it s still authorizing money is showing pending on my bank account I wouldn t use Textbooks com ever again and do not trust them
Kathleen
6730 reviews
N/A
1 year ago
Scam Artists Preying on College Students
My son ordered a textbook PDF on January 2 2022 The download link they sent him did not work He emailed them the same day informing them the link didn t work They have not responded to his email as of today They took his money though They re pretty quick with that He ended up getting the textbook PDF through another website The textbook PDF cost a bit more on this other website but at least he received a working download link I also emailed textbook com today Whether or not they respond to my email doesn t matter I have already contacted our bank to dispute the charge to get the money back Scam artists
Hunter
6730 reviews
N/A
1 year ago
Dissatisfied Textbook User
I bought the ebook online put in the code and was only able to open the front page after I contacted them with the issue they sent me an auto response about opening and putting in the code which is not the issue and I have not heard from them since I had to spend more money outside of Textbook com to get access to the book just so I could get my homework done Haven t heard from them still
Mia
6730 reviews
N/A
1 year ago
They are liars
They are liars they recieved my textbook and said We have received the shipment for order 0086964 However we are not able to buy Art History Combined Volume 4th Edition The book is marked Examination Copy It is against our policy to purchase any books marked this way Your new total is 00 00If we do not receive a reply within the next 10 days the book will be recycled If you want your book returned to you you will have to pay return shipping Please reply to this email for more information THEY SCAMMED MY BOOK THEY ONLY DESERVES NEGATIVE STAR IF THERE IS ONE
CHRIS
6730 reviews
N/A
1 year ago
if i could give a 0 i would my wife got
if i could give a 0 i would my wife got a quote for all her books 220 dollars after them losing the books taking 2 months to review our stack wanted to tell us we had the wrong books when we took pictures of everything we sent now there coming back and saying we have the right books and they said only 175 dollars and they sent the check came back today after saying they sent the check and says were only giving you 115 DO NOT DO BUSINESS HERE THIS COMPANY IS A SCAM IF WE DONT RECIEVE THE FULL AMOUNT FOR OUR BOOKS OR OUR ORIGINAL BOOKS BACK THAT ARE MARKED WE WILL BE TAKING THIS AS FAR AS WE CAN WORST EXPERIENCE ANYWHERE EVER
Thoms Arnold
6730 reviews
N/A
1 year ago
My son enrolled in Roanoke College
My son enrolled in Roanoke College It s been weeks and he still cannot order books on his Maroon Card Starting to think we made a bad choice of school If they deal with such a problematic company I can only imagine the education he will get there
Lorie
6730 reviews
N/A
1 year ago
Very Unreliable I do not recommend
The price was good and I was able to access the e-text early on But soon had to reset my password 20 times There is not 24 hour assistance During an proctored exam tonight where the textbook would be needed to be used once again I was unable to access This was a timed test so spending time struggling to access the text was stressful I gave up trying and failed that portion I would NOT recommend Very unreliable
Lucy Tavira
6730 reviews
N/A
1 year ago
A gang of thieves
I needed a textbook fast so I ordered from textbooks com in the form of ebook to study before my physical book from Barnes Noble comes Textbooks com promises to deliver the materials within 30 minutes from ordering Two hours later the status was still showing authorization in progress When I clicked on my order it was bringing me to the screen to put the ebook to the cart another thing is that the first page is deceitful in the way of making potential customers to think returns and cancellations are possible I could not cancel the transaction You gotta be kidding me I already called my credit card company and will be contacting an appropriate governing agency in addition to BBB Steer off from dealing with textbooks com I want my money that was charged for nothing back