Tgifridays Reviews

We booked a table for 5 people at the Leicester Square Restaurant for the 14th December The Booking was made in October Today I received an email confirming the booking had been cancelled with no explanation Due to the short notice we have been unable to make alternative arrangements for our Christmas celebrations TGI s did not even have the courtesy to call me to explain why the booking has been cancelled Total disregard for their customers

You only know a companys worth when something goes wrong and what they do to put it right TGI s do absolutely NOTHING to put it right I had very poor service at the Trafford Centre restaurant they got the food order wrong brought out food that we said we could have but then changed their mind then tried to charge me for said food I then complained to head office and all they came back with was sorry TGI Fridays do nothing to put it right and have made no effort in trying to ensure customers come back again I will NEVER eat at this establishment again

Walked in all tables hadn t been cleaned restaurant was virtually empty waited 20mins to been seen too When food came daughters was freezing and had to be returned Toilets where a mess daughter slipped on a sign that had been left on floor and no one said anything

Mum surprised me with a visit to TGI o2 for my birthday We waited 40 minutes to be seated and then another 20 minutes to place our food order I understand this is a busy venue however the staff walk past you and don t even acknowledge the fact you have been waiting for ages This experience was distasteful Staff need to smile and communicate more with customers

When to Nottingham Fridays today and both me and the wife ordered the mixed grill as over the past two years it s been great but not anymore Chips were stone cold the steak was cold and inedible as it was more fat than meat the corn on the cob was bad and again inedible and the portion sizes were tiny for a 38 meal even the wife ate what was edible and we were still hungry The microwave in Fridays is the most used appliance in the kitchen All the food is now cheap frozen rubbish that s the end of TGIs for me can t see it surviving very long if it carries on like this One positive the staff were friendly and helpful

Took 7 people to tgi x scape on saturday waited 50 mins for food and drink the waitress got some of the order mixt up some of it were cold iwill not be going again in my estimation gone down hill

Visited the Walsall restaurant and had a very disappointing experience after arriving at the time of our booking we were told we would have to wait to be seated without an explanation We waited 15 minutes before being told it was due to other tables not finishing their meals in time by the hostess who was very rude and impatient with us When we were eventually seated we waiting almost 30 minutes before asking if our order could be taken Then it was almost another 30 before we received even a drink After being in the restaurant for an hour we asked when are food would be ready There were a number of birthdays being celebrated so on various occasions we could see five or waitresses on the other side of the restaurant singing loudly this isn t a great look when you ve been trying to get someone s attention just to get a drink The starters were cold and food was soggy we hadn t had the chance to finish when the mains arrived these were not tasty and overcooked The restaurant was very clearly understaffed for a Saturday evening meaning we had to call over for assistance and for cutlery on numerous occasions rather than anyone checking in on us When we asked for the bill the hostess from earlier took our payments and again was rude and impolite when we asked a question with the total we had spoken to waitresses earlier to express our disappointment and frustration and she did apologise on the restaurant s behalf but the hostess continued with her rude attitude We have been here a few times and following this incredibly disappointing experience we doubt we will return again

Went to store at Westfields Had New York strip No onion rings had to ask for them steak tough certainly not worth the the price Most disappointed

Do not go to TGIfridays Walsall on a Saturday evening if you want good food good service and a reasonably pleasant experience It was very bad there were no tables on arrival and we had booked 2 weeks previously We were told it was because other customers were not leaving their tables fast enough We clustered round the door with many other people After being seated we waited an hour in total for food and had to continually call different staff over to ask for drinks order our food and then ask when will the food arrive 1 hour later when food had arrived we asked for cutlery and were bought 3 forks We were eating 2 starts and a main Some staff were apologetic but the hostess was rude and with some attitude to be honest I will not be visiting TGIfridays in Walsall again A very disappointing restaurant experience all round

Just been for Lunch today Trafford Centre Some staff had personal hygiene issues nothing a can of deodorant wouldn t cure 24 50 for a cold burger and chips Sent it back and in fairness it came back warmer but took an age Sat eating on my own because everyone else had eaten Mc Donald s would have been a better option Sadly won t be darkening the TGI s doorstep again