AI Review Summary
Based on 139 reviews
Reviews consistently praise TGI Fridays for friendly, attentive service and good food quality, with many highlighting specific staff members. Customers appreciate the prompt service, clean environment, and special touches that make visits enjoyable. However, recurring complaints note expensive pricing, slow service at some locations, and occasional issues with food temperature or kitchen errors. Some visits result in significant dissatisfaction due to long waits, incorrect orders, or poor value.
What customers love
- Good food quality
- Clean environment
Common concerns
- Expensive pricing
- Food errors
- Long waits
- Poor value
Last updated 1 month ago
A
ampika vijayaratnam
Grace welcomed us and recommended the various cocktails on offer Really friendly will definitely come back
J
julie le sueur
Amazing server named Isla
Amazing server named Isla From jersey Plus she was friendly and help ful And the pork ribs were beautiful And checked in on us regularly
H
Hannah Turnbull
Amazing service from Emma
Thoroughly enjoyed our food excellent service from Emma She was so lovely and attended to us in a timely manner
G
Gil Parsons
Lucy was an amazing waitress
Lucy was an amazing waitress - really helpful and positive Responded quickly and always with a smile Bournemouth
J
Jaz Singh
Great tasting food served in a timely
Great tasting food served in a timely manner Our server Jake at Sutton Coldfield was awesome and very attentive
A
Andre
Absolutely loved it
Absolutely loved it Food was of great quality was not too busy Restaurant looked clean and nicely decorated Would go back again
T
Traci
TgiFridays Leeds
Staff were really friendly attentive and made my birthday a good one Cocktails and bombs recommended by Rowan was a hit The food was very tasty
C
Carlos Mcknight
Had a fantastic meal here last week
Had a fantastic meal here last week the ribs were amazing and the staff were so friendly couldnt have been happier with the service aaaaaaa
M
Martin Paton
Good experience
Been twice in a month to Trafford and Prestwich I know it s one of the more expensive places but I still think the food is as good as you can find Well seasoned and decent portion sizes Service here is usually great and we weren t let down
A
Adam Humphreys
Great customer service - TGI Fridays Batley
After a mornings shopping we decided to stop for lunch and having eaten here before we knew that we would have a nice meal However as we d not been for some time the menu had changed not as big a deal in itself but my wife has an intolerance to some ingredients and is limited in what she can eat unfortunately there was nothing on the menu that was suitable This where I have to heap praise on Daina our server and Lara the manager both were very professional and a credit to the restaurant When told about the issue Daina said she d fetch the manager who promptly came and discussed with my wife as to what her intolerances were Lara then arranged with the kitchen to have a special meal prepared whilst I had a meal from the menu We decided to stay for dessert and once again the ingredients were checked we had the Apple crumble Pie Again praise must got to Daina and Lara for exemplary customer service and thanks to the kitchen staff for going the extra mile making us feel valued customers