The-crystal-maze Reviews

Name: The-crystal-maze
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 4.37

The Crystal Maze LIVE Experience in London & Manchester

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the-crystal-maze.comVisit Official Website

4.37

19 reviews

Good Rating

Based on authentic user experiences

Rated 4.37 out of 5 by 19 Happy Customers

Ryan

6735 reviews

N/A

10 months ago

Tickets give an arrival window only

Tickets give an arrival window only not an entry time Arrived at the start of our window to be told it would be 1 5 hours to wait before we could start the experience Hanging around with kids is an awful start to the experience Staff were dismissive and was told this was in T Cs which now having read is untrue

Poor booking system

We booked tickets via the corporate booking as a few members of our teams needed an accessible show due to hearing difficulties We arrived and they could not find our booking as the corporate and public computers were not linked They then could not honourour booking as the public system was fully booked and they were unable to offer an accessible show anyway This was booked for a birthday party and people travelled from Edinburgh and the Netherlands to be here We were there 90 minutes in total but did not get passed the reception zone

Syreeta Kuya

6735 reviews

N/A

10 months ago

Would put 0 but can t

Would put 0 but can t booked for brothers 40th got there and told are booking was delayed 45 minutes As we had a coach collecting us we did not have the time so we requested are money back they said fine and all staff agreed they even said they would do the same and that we would not be out in time for coach and told us the process for a refundIt s now been 10 days and head office are not willing to refund and all the staff at the maze have lied and said we wasn t delayed making a further mockery of us one staff member with the name Micheal We was a large booking so the company have pocketed nearly 800 Do not go here absolutely ruined my brothers 40th and not willing to refund still an ongoing dispute

Stephanie Holland

6735 reviews

N/A

10 months ago

Came with work for a night out and it

Came with work for a night out and it was fab Our maze master Pamela was amazing Such a brilliant character and had so much fun Really brought the memories of the TV show back Thankyou

Karen Fenn

6735 reviews

N/A

10 months ago

Loved this experience

Loved this experience It was fun to be in a team with people we never met before to try and win the crystals The host was fun and made us laugh would definitely recommend

Jemma Patel

6735 reviews

N/A

10 months ago

We were a group of 8

We were a group of 8 we all really loved the experience we had Jem Stone as our host and she was honestly one of the best parts of the whole experience Would recommend 10 10 had a great day great atmosphere and staff Thanks again Jem Stone you really are a star

Mr Fitzpatrick

6735 reviews

N/A

10 months ago

Brilliant

We had a amazing time today We went as a family for my sons 16th birthday If you liked the show you will love this place My youngest was 10 Nate was brilliant with him and us selecting the rooms he would be good at