Based on authentic user experiences
customer
6819 reviews
N/A
6 months ago
Great
I really like the wide range of Bonsai s and the service is also trustworthy Great online store
6819 reviews
N/A
6 months ago
Great product missing customer service
The bonsai arrived well packaged it looked very similar to the picture on the website The pot is of high quality I am very happy with the product I subtracted a star because of the delivery time it took 1 week instead of the advertised 1-2 working days and because they did not reply to my request on their website about the delivery time nor to my email on the same topic Maybe irrelevant but they still haven t replied to my requests even a few days after the delivery
Teleurgestelde klant
6819 reviews
N/A
6 months ago
Delivery times could be faster
I really love the look and feel of the product and the brand seems very well established however I feel like delivery times could be quicker - it took over five business days to come
Dmitry Tsmokh
6819 reviews
N/A
6 months ago
Second time purchasing my 3rd bonsai
Received the most beautiful Bonsai of Omotenashi which now is a eye catching piece in our home Great communication fast delivery and helpful care guide
Jana P se n
6819 reviews
N/A
6 months ago
Very happy with Bob the Bonsai
Second time purchasing my 3rd bonsai I m obsessed with the cleanliness and beauty of the Bonsaist collection
Anna
6819 reviews
N/A
6 months ago
Thank you
The tree was protected very well with secure wrapping so there were no damages to the tree The tree itself was in good condition and already growing new leaves Very happy with the good quality of the pot as well Definitely going to order here in the future I also love that you can get all the tools you need directly from the merchant as well
Levi Steede
6819 reviews
N/A
6 months ago
Becoming a big fan
Fantastic - my bonsai is absolutely beautiful and even bigger than anticipated Excellent service and delivery my bonsai was very well packaged so well I couldn t find my free gift
Baher Baroma
6819 reviews
N/A
6 months ago
Support
This is already the second bonsai I buy at The Bonsaist in less than a year and I have to say it s becomming addictive The quality of the trees is great so is the service and it just feels like a small luxury that brings a large smile to my face Totally recommend it if you want to join the bonsai lovers community
Freek Schuurman
6819 reviews
N/A
6 months ago
I am very happy with bonsai three what
I had problems with the DHL carrier And my order arrived to me not after 2 days but after 2 weeks but I was very pleased with the support on the site They did everything for the speedy delivery of the new tree and also put a few gifts I was also surprised how carefully the tree was packed
Joris Veldkamp
6819 reviews
N/A
6 months ago
Very user-friendly experience with
I am very happy with bonsai three what I ordered like a present for my colleague Thank you so much
