


Based on authentic user experiences
Bronko
6731 reviews
N/A
11 months ago
Really excellent service and lovely staff
Really excellent service and very pleasant staff I recently made a purchase and had a small issue with the product The staff were very accommodating and bent over backward to make sure I was happy with the end result What separates good service from excellent service is how problems are resolved and this was as good as it gets
Cynthia
6731 reviews
N/A
11 months ago
Five Star Service
I ve just received my bonsai tree and I have to say my husband and I are both very happy with it Although we were somewhat dubious about buying a tree on line we are happy to say it arrived on time and was very well packed and in excellent condition good strong healthy leaves and the soil was still moist I would recommend Yorkshire Bonsai to anyone wanting a bonsai tree and would buy from them again and again Excellent product five star service and Paul was especially helpful with putting my mind at ease with regards to buying my tree on line
Adam
6731 reviews
N/A
11 months ago
So happy I went back and bought another
The service I have received is second to none my trees very promptly received and were in excellent condition I have pestered Paul with lots of questions which he has politely and very knowledgeably answered They have given me confidence in my art if bonsai journey I will gladly be recommending YB to others if they want a bonsai or not and continuing to use them in the future Thank YB
Bev Poulter
6731 reviews
N/A
11 months ago
Maple Forest
Bought the Maple Forest for my son for his birthday He is absolutely delighted Paul went above and beyond to enable it got delivered in time Value for money Heck Yes I wouldn t hesitate to buy from Yorkshire Bonsai again and will certainly let friends and family know about them Well done on splendid service and exceptional products Many thanks
Kevin Faunt
6731 reviews
N/A
11 months ago
Great Trees
This realistically is the only place to buy a bonsai trees The Trees when they arrive are amazing The after care advice from Paul is dedicated to encourage any age of people to enjoy and most importantly learn
Mr Ian Peter Mason
6731 reviews
N/A
11 months ago
First Class
I have used Yorkshire Bonsai a number of times now to send presents for birthdays and Christmas to family members All are well happy and surprised at how good products are packaged Got one delivered yesterday for myself and was not disappointed I would highly recommend them and the products I Mason
Laura
6731 reviews
N/A
11 months ago
High recommended
In February 2024 I tried out Yorkshire Bonsai for the first time to send a gift to a friend Honestly I was worried I d mess it up but the whole process was surprisingly easy Well almost I accidentally put the same address for billing and shipping A few emails back and forth with Paul sorted that out though - he is one of the nicest and most helpful people I ve encountered going above and beyond for me to get the gift right The package showed up within just 48 hours way quicker than I expected and everything was in perfect shape Not a single leaf out of place and the bonsai and vase tray combo looked amazing My friend was over the moon with her new bonsai Great experience overall I ll certainly be ordering more for friends and family in the future
Carole Poke
6731 reviews
N/A
11 months ago
Excellent service highly recommended
Hi very impressed with the service from Dan Paul and team at Yorkshire Bonsia The quality of the trees value for money correspondence packaging and delivery All exceptional Even their nod to environmental issues with their compostable wotsits As a long term Bonsia enthusiastI highly recommend purchasing from Yorkshire Bonsia Carole Poke
Len Belton
6731 reviews
N/A
11 months ago
First Class Service
I ve purchased bonsai trees from several companies in the past but Yorkshire Bonsai beats them all The packaging was far superior and the trees arrived in perfect shape The trees were superb specimens and in first class condition I had occasion to contact the company about the need to change the delivery date for the order and received a prompt reply telling me that it wouldn t be a problem First class service - I will definitely use the company again
Alan Douthwaite
6731 reviews
N/A
11 months ago
As an 86 Yr old newcomer to the world
As an 86 Yr old newcomer to the world of Bonsai I have on several occasions fallen for the advertising scams of leading national bonsai websites You know the sort of thing they do show and lead you to believe that the plant you see is what you will get then small print states that you won t actually get that plant but something similar haha I then tried Yorkshire Bonsai and guess what you select the tree you want and that is the tree you get each time and the prices are fair and lower than most The after service is personal and friendly