Thefirstgroup Reviews

Happy Client

I have been extremely pleased with the service provided by Ms Carla in managing our hotel booking account Her professionalism attention to detail and prompt responses have made our booking process seamless and stress-free She assists our requests immediately and has been very helpful in meeting our requirements We highly appreciate her dedication and look forward to continuing our partnership

Stay at The First Collection Marina

Stay at The First Collection Marina Dubai I recently had the pleasure of staying at First Collection Marina Dubai and I can t express enough how grateful I am for the exceptional service of Cristina from TFG for her advice to choose this hotel and for making all the necessary arrangements for our trip me and my wife travelling from Saudi Arabia to Dubai She handled all our requests for accommodation and transportation with incredible professionalism and efficiency Every detail was taken care of making our experience completely hassle-free Cristina s attention to detail and her ability to anticipate our needs truly enhanced our trip She made sure that everything ran smoothly allowing us to focus on enjoying our time in Dubai Thanks to her efforts our stay was superb and filled with wonderful memories I highly recommend Cristina for her professionalism and I can t thank her enough for making our visit so enjoyable Her dedication and expertise made all the difference and we look forward to returning in the future

Lobna has been a great help is

Lobna has been a great help is supporting us in booking hotel rooms airport transportation and issuing a visa to Dubai for my mother i would like to thank her for her help and cooperationSana

Awesome and efficient service

Awesome service Prompt responses to requests Lobna Mohamed is always available and ready to help She s been very efficient in my dealings with her so far She has been a true ambassador for the First Group Very reliable

Safe investment with professionals in their field

A great experience for me in which I profited from it so well I had two great trips to Dubai organized by them The first trip was with the amazing Mr Hany Salama whom I highly appreciate and consider now as a close friend through him I made my first investment with the first group The second trip was with Mr Feras Alhussein which became as a brother to me a great warm person with whom I felt comfortable and discussed a lot of points and benefits which made me take the decision of making my second investment with them in the world s highest Hotel Ciel Special thanks to the sweet Mrs Teresa and the great Gentleman Mr Gad

DUTIFUL PROMPT TRANSPARENT

I have had a very exciting and excellent experience with my contact person in TFG by name Yousra Lamis Extremely dutiful and quite resourceful prompt at addressing complaints enquiries Always ready to assist Indeed the company should encourage this seven star officer to keep up the good work as the sky is just the beginning I score the officer EXCELLENT

Iam very happy with my stay

Iam very happy with my stay The TFG ladies especially Heba very very helpful and understanding We are enjoying every bit of our stay

My experience with this company excellent

My experience with this company is excellent I appreciate all the people that are working there They are friendly professionally thank you very much