C
Czarny
Terrible customer service
No respond to my email
AI Review Summary
Based on 100 reviews
The Foam People consistently receive excellent reviews for product quality, fast delivery, and outstanding customer service. Customers highlight comfort, accurate sizing, and helpful support, though a few note long lead times or minor issues that were resolved. Overall, the brand is trusted and frequently recommended.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Easy ordering
- Good value
Common concerns
- Expensive pricing
- Strong initial smell
- Delivery delays
- Size issues
- Poor communication
Last updated 1 day ago
S
Sean Corrigan
Zero customer service - Damp mouldy mattresses
My daughter s beds are an odd size so we ordered 2 of their luxury mattresses as they had the closest in size to what we needed They arrived on time and we unpacked them They smell like mould I had a couch years ago that smelt like damp wet mould and after 3 years I threw it away These mattresses smell exactly the same and now the entire upstairs of my house does too I have emailed the company twice and still haven t recieved a response I told them if they haven t stopped stinking the house out within 2 weeks they can come collect them and either replace them if they have dry stock or refund me but that was in the emails they haven t acknowledged so who knows