AI Review Summary
Based on 100 reviews
The Foam People consistently receive excellent reviews for product quality, fast delivery, and outstanding customer service. Customers highlight comfort, accurate sizing, and helpful support, though a few note long lead times or minor issues that were resolved. Overall, the brand is trusted and frequently recommended.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Easy ordering
- Good value
Common concerns
- Expensive pricing
- Strong initial smell
- Delivery delays
- Size issues
- Poor communication
Last updated 1 day ago
K
Kay Merckel
We ordered mattress to fit our self build bed in our camper conversion it came as expected and fitted perfectly We ve been away multiple times in it and its super comfy and we sleep as well as in our bed Great communication and product
L
Les Clark
Brilliant service
Brilliant service needed a new mattress for NC500 holiday ordered 10 days before we were leaving and was worried whether or not it would arrive so called customer services spoke to Vicki which was amazing and she forwarded our concerns to the factory who made sure our new mattress was delivered 2 days before we left Fantastic Thank you A
S
Stuart Codling
Good company
Bought three mattresses from The Foam People After some initial difficulties caused by the carrier everything else went very well and Megan gave us a great service responding to queries quickly Good company great prices and brilliantly comfortable mattresses
S
Sue Townsend
Good quality custom made mattresses
Good quality custom made mattresses made easy with this company Simply send in your measurements and choose what kind of mattress you would like Very fast in making your mattress and deliver when promised Cannot fault in any way so highly recommended
C
customer
Great service and great mattress
Loving our mattress so comfy bout one for our campervan loved it so much we bought one for our house bed prompt delivery can t fault
M
Mrs Smart
In a word great
Informative and clear website which is easy to navigate to order Non standard mattress size was required but they were able to provide without a problem Delivery was within the stated window Mattress arrived shrinkwrapped and took a few hours to expand once unpacked There is a slight smell from the new foam but not offensive and soon disappears The mattress is good quality very comfy and supportive and fits our space perfectly Have already recommended you to others Thank you
S
Stuart Codling
Excellent value for money
Bought three mattresses in the last month or so Incredibly comfortable and outstanding value for money Customer service second to none If You need a mattress don t be taken in by the trendy TV adverts of the popular brands This company provides superb mattresses for a fraction of the price of many other big name brands
L
Lucy Henderson
Needed a mattress to fit a small space
Needed a mattress to fit a small space so ordered a small double but was able to get the exact length to fit in our small box room Delivery was really quick within 2 days Mattress is brilliant quality my only issue is that it s so comfy I m struggling to get my son up in the morning not the company s fault I know lol
B
Bobby Fraser
Got exactly what I ordered quickly and
Got exactly what I ordered quickly and at a good price
J
john cooper
I bought the 2 inch mattress topper
I bought the 2 inch mattress topper it s very comfortable and just perfect on top of my too hard mattress There is a rubber kind of smell when you unpack it so i would advise anyone to let it air for a few days The smell dissapears after about a week Very prompt delivery happy day s