


UK Web Hosting - Cloud Servers - Domains | The Hosting Heroes
Based on authentic user experiences
Farrukh S Ansari
6735 reviews
N/A
11 months ago
Best Support Team
TheHostingHeroes com excels in technical support expertise Their team is knowledgeable responsive and always ready to assist with any issues that arise Whether it s a simple query or a complex problem they handle everything with professionalism and efficiency Their 24 7 availability ensures that help is always at hand making them a reliable choice for web hosting needs Highly recommended for anyone seeking dependable technical support I am giving this review for the second time and I am a reseller customer
Consumer
6735 reviews
N/A
11 months ago
Paul went above and beyond to assist me
Paul went above and beyond to assist me with an SMTP issue which is probably not within their remit It was a constant to and fro throughout the day with success in the end I must applaud the attitude of this guy and by extension the entire team Very good service Highly recommended
Paul
6735 reviews
N/A
11 months ago
Great support
I have been with EZPZ Hosting originally They were bought by Hosting Heroes Since the swap over to Hosting Heroes I have had very little issues with downtime or other issues Whenever I have had a problem open a Support Ticket and they are very quick to reply and are right on top of the problem to get it fixed Any issues I have had have been resolved quickly and expertly
JonD
6735 reviews
N/A
11 months ago
Excellent support
I ve been with Hosting Heroes and their predecessor for many years When I ve been stuck with an issue technical or otherwise I have always received prompt and helpful response I highly recommend themJonD
Cathal
6735 reviews
N/A
11 months ago
Excellent support
Excellent support always there when you need them and the solutions just work
Garry Neale
6735 reviews
N/A
11 months ago
Technical support is excellent
Technical support is excellent I have been with the Hosting Heroes EZPZ for 15 years Every support ticket I have raised has been dealt with immediately - any time of day and any day of the week Many thanks to Paul for resolving my particular issue of last week
Mr Tecc
6735 reviews
N/A
11 months ago
I honestly can t fault these guys
I honestly can t fault these guys Their customer service is incredible I ve been with HH since they were known as EZPZ Hosting and I ve yet to encounter a problem they haven t solved yet It s not customer service where they tell you what to do they LITERALLY just do it for you and then explain how to do it I think the only issue I ve had with them was slow speeds but I later fixed it by installing a WordPress plugin so it was my fault to begin with Anyway if you re after a reliable hosting provider and none of the big companies are calling out to you give HostingHeroes a go You won t regret it
Andrew Higgins
6735 reviews
N/A
11 months ago
Quick turnaround of tech support
Quick turnaround of tech support queries by people who know what they are doing
NickB
6735 reviews
N/A
11 months ago
LiveChat technical guidance immediate and helpful
Needed some technical guidance today The response on LiveChat from Jeffrey R was immediate and very helpful Also had a query last week about webmail which was answered promptly and with excellent advice Thanks
Dumle Kogbara
6735 reviews
N/A
11 months ago
Excellent Customer Service on a Sunday Evening
I ve recently been impressed by the speed of service provided by The Hosting Heroes Jeffrey responded quickly identifying the source of a technical problem which he immediately resolved And this was done with a very pleasant manner I felt well taken care of and am fully appreciative of the resolution of what I thought may be a complex issue