Theluxecompany Reviews
The Luxe Company an independent online boutique specialising in quality slee...
AI Review Summary
Based on 32 reviews
Customers report consistently excellent service and high product quality with fast delivery. The store is praised for helpful, friendly, and patient staff. Several customers highlight the great selection of swimwear, lingerie, and unique home items. While most reviews are positive, some negative experiences mention delayed or missing deliveries and rigid return policies. Overall, the brand is seen as reliable and customer-focused.
What customers love
- Helpful staff
- Great product quality
- Friendly service
- Unique items
Common concerns
- Rigid return policy
- Expensive pricing
Last updated 1 month ago
C
customer
Really lovely shop high quality and unique products Friendly staff
M
MrsElizabethMacGregor
Really nice shop
Really nice shop Items are high quality and worth paying for Bit of a treat And staff are very kind and caring Lovely experience
J
Joyce Gillard
Great Shopping Experience
Very Friendly and helpful advice pre purchase Quality product bought with price promise met Thank You
C
CusTricia Walker
The helpfulness of Gillian and her
The helpfulness of Gillian and her courtesy to me and my niece The next time I am in Harrogate I will certainly call in to see what s new A delightful experience but the Yorkshire people are Marie lambDublin
M
Mrs Davison
Unusual items
Very friendly and helpful staff Great to find a shop selling good quality items with a quirky twist Bought a very large picture which was delivered nearly 200 miles away Great service thank you
P
Paul Longson
Very helpful lovely people in this
Very helpful lovely people in this beautiful shop Thank you
T
Tanya
Ordered 2 dkny nightshirts which were
Ordered 2 dkny nightshirts which were swiftly despatched Lovely hand written note saying they hope I enjoy my purchase Will definitely order from this company again Thankyou
S
Sara
This afternoon I discovered a gem of a
This afternoon I discovered a gem of a shop in Coney Street York A beautiful shop very high luxury but at affordable prices I would agree with a previous review that Lisa and Brian certainly go the extra mile to ensure a good experience Loved the coffee shop and can t wait for the opening of the champagne bar What an asset to York Well done guys
C
Customer
drawn into the shop
drawn into the shop at first by the coffee shop then drawn into the rest of the shop by the gorgeous items on show made to feel welcome
J
Judy
Quality with Great Customer Service
We had previously purchased a faux fur throw The quality is outstanding and still looks brand new after a year s use We decided to buy another one We enjoyed the same care and attention and the quality is still there Just goes to show that it wasn t a one off the first time we shopped at Luxe Thank You again