


The UK's Leading Part Exchange and Assisted Move Service Provider
Based on authentic user experiences
Amanda Woodall
6731 reviews
N/A
10 months ago
Possible introduction to New Homes Group
We have just started our journey with The New Homes Group and wanted to give a big thank you to James Overall We were very impressed with his timely and reassuring communications He explained in easy terms each step of the way and was clear about what to expect next His continuing offer of support once we move to the Sales Progression Manager was also reassuring I
Laura Duffield
6731 reviews
N/A
10 months ago
Excellent service from the new home
We hadn t heard of the New Homes Group before and had some concerns about a third party being involved in our house purchase process but couldn t have been more wrong We were allocated Natasha Clift to represent our seller and to liaise with us and our legal team We have found the process to be much less stressful with Natasha on board who gave us a reliable and responsive point of contact It is without a doubt an incredibly stressful time and Natasha s calm professional and structured approach was really helpful and productive facilitating along with our solicitor an 8 week completion schedule Thanks to Natasha really appreciate your hard work and focus
Chris
6731 reviews
N/A
10 months ago
We used The New Homes Group as part of
Excellent service from the new home group A special thank you to Ellie cooper She was professional approachable and an excellent advisor in supporting the sale of my mums new homes Thank you Ellie X
customer
6731 reviews
N/A
10 months ago
Brilliant communication Andrew is a star
We used The New Homes Group as part of an easy mover scheme They really made every step of the journey from selling our house to buying the new one simple and easy Sam Bonshor was an absolute pleasure to deal with and his regular updates put our minds at ease throughout the whole process Thank you
Oreoluwa
6731 reviews
N/A
10 months ago
I got my first home through the New
We bought our forever home via the new homes group Our sales progression manager was Andrew and we honestly don t know how we would have done it without him He was absolutely amazing pushing chasing every single thing keeping us updated and giving us advice Very easy to contact although we rarely had to chase him as he would ring regular with updates if we weren t available he d email Would deffo recommend Thanks Andrew Sophie Luke
Iram Sabir
6731 reviews
N/A
10 months ago
Lovely People and Amazing Experience
I got my first home through the New Homes Group and everyone I spoke to at the various stages were very friendly helpful In addition Kelsey was also very proactive always kept me informed helped me whenever there were any issues Would definitely recommend the NHG
Jane Machin
6731 reviews
N/A
10 months ago
Outstanding service from Lucy Free
I had seen a property and wanted to see if it was possible to get the property i had my eyes on as it seemed impossible to purchase and get a Mortgage Luckily I spoke to Jemima a very experienced member of the Team and she helped me through the process and ensured I had a smooth experience which I did I also spoke to the Mortgage helpline and Megan was leading our Mortgage side of things Jemima was always available when I needed to speak to someone and she understood how nerve wrecking it can be being a first time buyer and not knowing what is happening Jemima kept me updated throughout my application and ensured we had all documents ready for the next step Jemima was very Pro active which made everything so much more smoother I am very grateful and thankful I had Jemima and Megan to help me through the process they were amazing and very helpful I m so grateful and thankful to The New Homes Group and New Homes Mortgage Helpline for helping through this difficult and lengthy process I would highly recommend this company and the team members they are the best of the best
Rupesh Shrestha
6731 reviews
N/A
10 months ago
From start to finish we had the best
Lucy Free was our contact and the service we received from her was outstanding Her professionalism courtesy and efficiency was excellent at all times and her patience with us at what we found to be a stressful time was superb We can t thank her enough for presenting and even pleading our case which hopefully has resulted in us obtaining our perfect retirement property Thank you again Lucy Jane Carl
Miss Keisha Charles
6731 reviews
N/A
10 months ago
5 Feedback
From start to finish we had the best experience with The New Homes Group and constant communication with Ellie-May helped us feel more comfortable when purchasing our first home and are now proud homeowners Her professionalism throughout the process was amazing and would definitely recommend to anyone buying a property Honestly we can t thank you enough for being apart of our special journey
Wayne
6731 reviews
N/A
10 months ago
Brilliant
I didn t no much about New Homes Group until I spoke to Lisa Marie Dixon She is amazing Nothing was ever to much for her and her communication and follow ups were in a timely manor Lisa you are amazing Thankyou so much for all your help and guidance You are an absolute diamond a big credit to the company