Theogfactory Reviews

Always amazing turn around

Good timingDope material Awesome printing

don t know yet no products yet

don t know yet no products recieved yet rodvelardeart

Best sticker company in the business

Best sticker company in the business Highly recommend

Love the stickers and so do my

Love the stickers and so do my customers

10 10 amazing printing skills my

10 10 amazing printing skills my children came out amazing

Rude Owner Super late order

Ordered an item on 1 25 which was confirmed to start production on 1 27 which should ve been 1-2 business days after til they were ready to be shipped We waited until 2 2 to ask the status of an order which they never provided or any shipping update 2 5 we initiated a chargeback after 3 days of complete silence since asking for an update since their generic shopify store and lack of response made me feel like these were scammers The funny thing is 5 WHOLE MINUTES after I write a bad review on social media about them I get a personal phone call during work hours where an employee berated me about how we should have done xyz instead of charging back His excuse for not responding was and he repeatedly said this was because they are not open on weekends even though they had 6 business days to provide literally any update and 3 full days to respond to my final cry for help Instead of being civil he berated me tried to pull at my heartstrings by saying I m hurting his business and said I m going to throw out your order and hung up Very unprofessional as I tried to be civil as possible as someone who has already initiated the chargeback Edit - the owner responded and make multiple false claims They are open on Friday you can see on multiple places online that that is true They also said and I recorded the entire conversation as an mp3 should you want it that they are throwing my order in the trash I honestly wanted to like this brand as it got fantastic reviews online elsewhere but the only responses from their end have been rude unwilling to hear my concerns Edit 2 The company responded to Edit 1 claiming that I could ve had PATIENCE to wait until Monday which is exactly what I did and I contacted them at the end of the workday Monday the 6th business after production had started with a 1-2 business day estimate and absolutely zero communication The chargeback was because I literally thought I was being scammed and I had apologized for that however the owner failed to realize that he could be civil and understand that that is an unfortunate reality of the misunderstanding Edit 3 Additional details - I called Monday 2 43pm and they called me back at 2 58pm This was simply due to me posting publicly about their company Somehow in 6 business days instead of responding to a single email they decided to check their facebook comments and notice that I had commented What is unfortanate is you won t find these facebook posts because they simply DELETE the posts with bad comments instead of replying here as TrustPilot forces them to do

I usually never ever write reviews

I usually never ever write reviews But with this is i just had to I feel like i got scammed Made the order 1 11 1 23 got an email that my order was in process to get started 1 27 that my order was mailed out and was provided a tracking number Every time i would check tracking number it just said order was waiting to be picked up by USPSAfter 2 weeks of tracking number saying the same i contacted them via chat I was informed that my order should have been out already but it never way Then later i was provided a new tracking number That one did show it was in transit Then i checked again the day it was supposed to be delivered and it was it was delivered but it had a different address somewhere in California I m in AZ I was pretty mad and contacted them via chat again and someone called me I was informed by the guy on the phone that the usps had sent my order back to them twice because something that had to do with my address been here for over 20 years and have never had any problems with any other order from Amazon or etc Was told that they had refunded me the money 2 12 and that they would still send me my order through UPS this time and that it should be here by Thursday night Well it is now 2 17 and i have yet to receive my refund or my order Never ordering from them ever again Rather pay a little extra and go with a more reliable company

I waited over a week for my order and

I waited over a week for my order and when I received the order I only got 93 stickers I ordered 150 stickers not cool