Bespoke Wooden Dining & Patio Tables I Family Run Since 2014 in Surrey | The Table Guy
Based on authentic user experiences
MB22
6732 reviews
N/A
11 months ago
This is not how a small business should operate
After visiting the workshop of this company we placed an order in good faith for a bespoke dining room table and bench which they agreed they would be able to produce Alarm bells started to ring when telephone calls were never answered and communication totally stopped We were advised that we do not speak to customers by telephone as we prefer to deal by email Good luck to all small businesses that work in this way We paid 100 upfront for our order and now approaching 20 weeks on we do not have our items or a delivery date We are all in favour of supporting small businesses who work honestly and provide excellent levels of customer service - but this is an absolute joke Avoid at all costs
Tim
6732 reviews
N/A
11 months ago
AVOID
Simply dreadful company to deal with - I returned 4 chairs and they constantly palmed me off when I seeked a refund The product was unsatisfactory and the customer service even worse I eventually managed to get the refund done through my credit card company as the table guy completely ignored me I wouldn t buy from this company because in my experience if anything is wrong they will mess you about on a wild goose chase hoping that you will let it drop
Sarah B
6732 reviews
N/A
11 months ago
Terrible customer service
Table and cover ordered Table received several months later but cover never received despite numerous it s on its way assurances Chaser emails sent - no response No phone number to call Terrible customer service
Carrie
6732 reviews
N/A
11 months ago
Avoid Must be a scam website
Horrendous website - completely avoid Ordered a bar stool for work back in July and they took my money straight away but have never sent me the product because it wasn t in stock They have ignored my emails and when they eventually replied I got a poor excuse of the person being sick - surely if you have a business you have more than one person in customer service Ordered in July and it s now 30th October with no resolution or refund I am confident this is a scam website and have told them I am reporting them to trading standards so I encourage everyone to do the same that has been impacted by them AVOID Do not give them your money because like all of these other reviews that I wish I had read first you will not receive anything
