Thewhiteroomsclinic Reviews

The White Rooms Clinic Welcome

4.50
16 reviews
Excellent Rating
Based on 16 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 16 reviews

The overall customer experience at The White Rooms Clinic is overwhelmingly positive, with the vast majority of reviews awarding 5 stars and praising the clinic highly. Service quality is frequently described as professional, friendly, and highly skilled, with specific practitioners like Jane, Clare, and Cathy receiving individual commendations. The clinic environment is consistently noted as being clean, calm, and spotless, contributing to a comfortable and relaxing atmosphere. Many customers highlight the staff's attentiveness, their ability to listen to client needs, and their provision of expert advice and guidance. The results of treatments, including Botox, fillers, and skin procedures, are often met with high satisfaction, described as natural and effective. Long-term client loyalty is a strong theme, with many reviewers stating they have been visiting for years and would never go elsewhere. However, there are significant negative experiences related to specific filler procedures, where outcomes were described as unnatural and badly done, leading to severe dissatisfaction. Another notable complaint involves a lack of follow-up and communication after a consultation, where promised calls were not made. Despite these isolated incidents, the clinic maintains a strong reputation for trustworthiness, excellent aftercare, and delivering subtle, personalised enhancements. Overall satisfaction is extremely high among the majority of clients, who consider it the most trusted aesthetic clinic in Liverpool.

What customers love
  • Highly professional and skilled staff/practitioners
  • Friendly, caring, and attentive service
  • Clean, calm, and spotless clinic environment
  • Effective, natural-looking treatment results
  • Excellent consultation, advice, and aftercare
Common concerns
  • Isolated cases of poorly executed filler leading to unnatural results
  • Lack of follow-up communication after consultations
  • Potential for treatments to not meet specific client expectations
  • Mismatch between promised service and actual delivery in rare cases
  • Negative impact on facial appearance from specific procedures

Last updated 1 month ago

A

I wanted apple cheeks and I got cheeks

This is a review for The White Rooms on Smithdown Road Liverpool L15 5AN I wanted apple cheeks and I got cheeks that Angelica Joile has got in Maleficent suddenly my face became wide due to this badly done filler and made me look very unnatural and very bad I had this in March I thought it would drop why else would Claire inject there but no it didn t I went back in June and was told it looks amazing You just know when a professional says that it means they are trying to convince you I was tested for hylase but got a reaction I got quite upset Claire told me not to worry as there are plenty of other ways to get rid of it After some messing around with appointments 3 weeks later she gave it a massage and that was it You spend this type of money to look better but I spent this with a bad result then had to fine someone else to correct it Absolute waste of money and anxiety I highly recommend watching Gavin Chan YouTube clips on fillers who advocates never to inject as high as Jane does he says it s an outdated procedure which gives you an evil look Do watch this before you part with your money here and find someone who has the knowledge and experience injected cheeks I do not recommend The White Rooms
S

Very disappointed went for cheek

Very disappointed went for cheek fillers only to find Jane didn t do cheek fillers Promised to ring me after we discussed a plan for treatment after my holiday still waiting No follow up at all
E

I have gone to the white rooms for

I have gone to the white rooms for years and would never go anywhere else so professional Jane has done an amazing job today with my Botox literally notice it instantly
N

So happy with my results highly recommend this clinic

I am so happy with my results couldn t recommend here enough I got the gummy smile treatment and lips done for first time I was so nervous as I wanted as natural as possible and so happy and relieved that clare listened and understood my needs highly recommend this lovely clinic it is also very clean and tidy lovely place
S

Most trusted aesthetic clinic in Liverpool

Most trusted aesthetic clinic Friendly trustworthy service and always have the best advice and guidance for the face I wouldn t go anywhere else Another great visit thank you so much team
M

The service I received was amazing

The service I received was amazing I was a little nervous as it was my first procedure like this but my expectations were surpassed The initial consultation was professional and friendly I cannot say enough good things about Jane She covered all the details and outlined what I should expect I found Jane honest easy to talk to and she completely understood my needs The actual procedure went so smoothly I was so excited to see my results Every step was explained and great communication to ensure I was comfortable and happy Jane is highly skilled and simply lovely The aftercare has been second to none I always had a contact if I needed it I am absolutely thrilled with my results
J

I absolutely love The White rooms

I absolutely love The White rooms The staff are friendly and the setting is clean I had botox on my last visit 2 days ago and also a vitamin B injection I have also had fillers in my cheeks as I have lost weight I go to Claire who always takes the time to talk me through the procedure I am having done I would highly recommend The white room for treatments Personally I wouldn t go anywhere else
N

Absolutely incredible treatment and

Absolutely incredible treatment and attention to detail I will never go elsewhere Claire has totally restored my skin Not only are the nurses here highly skilled but they are also very kind and caring Always making sure I feel comfortable and at ease Claire is also very informative and explains every step of the treatment throughout The aftercare you will receive here is amazing Thank you for taking such good care of me lots of love Nichola Xxx
S

Another amazing visit to the White

Another amazing visit to the White rooms Feel in such good hands there Thank you so much Claire for always treating me with expert advice and guidance over the years True professionals can t wait to visit again
L

Honest and professional

Come here for Botox and I ve tried other places but this is definitely the best Will never go anywhere els now Only ever had my lips done here Had my lips done 18 months ago and they are still really full but as it has been so long ago I rebooked They told me I did not need them doing I m so grateful they told me the truth and don t just care about the money they genuinely want you to look natural and your best Thanks so much for being honest

About Thewhiteroomsclinic

The White Rooms Clinic Aesthetic Beauty Liverpool Our elite team of advanced nurses Clare Corless and Jane Ford are highly specialised in all aesthetic procedures and have 30 years experience as senior nurses working for the NHS All treatments are administrated by nurses who have a passion f...

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