Thewhiteroomsclinic Reviews

The White Rooms Clinic Welcome

4.50
16 reviews
Excellent Rating
Based on 16 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 16 reviews

The overall customer experience at The White Rooms Clinic is overwhelmingly positive, with the vast majority of reviews awarding 5 stars and praising the clinic highly. Service quality is frequently described as professional, friendly, and highly skilled, with specific practitioners like Jane, Clare, and Cathy receiving individual commendations. The clinic environment is consistently noted as being clean, calm, and spotless, contributing to a comfortable and relaxing atmosphere. Many customers highlight the staff's attentiveness, their ability to listen to client needs, and their provision of expert advice and guidance. The results of treatments, including Botox, fillers, and skin procedures, are often met with high satisfaction, described as natural and effective. Long-term client loyalty is a strong theme, with many reviewers stating they have been visiting for years and would never go elsewhere. However, there are significant negative experiences related to specific filler procedures, where outcomes were described as unnatural and badly done, leading to severe dissatisfaction. Another notable complaint involves a lack of follow-up and communication after a consultation, where promised calls were not made. Despite these isolated incidents, the clinic maintains a strong reputation for trustworthiness, excellent aftercare, and delivering subtle, personalised enhancements. Overall satisfaction is extremely high among the majority of clients, who consider it the most trusted aesthetic clinic in Liverpool.

What customers love
  • Highly professional and skilled staff/practitioners
  • Friendly, caring, and attentive service
  • Clean, calm, and spotless clinic environment
  • Effective, natural-looking treatment results
  • Excellent consultation, advice, and aftercare
Common concerns
  • Isolated cases of poorly executed filler leading to unnatural results
  • Lack of follow-up communication after consultations
  • Potential for treatments to not meet specific client expectations
  • Mismatch between promised service and actual delivery in rare cases
  • Negative impact on facial appearance from specific procedures

Last updated 1 month ago

K

Been to the white rooms time after time

Been to the white rooms time after time now for lips enhancement by jayne who is fantastic at what she can do My 1st visit was nerve wracking because I had had a fall down a flight of stairs at home and had partial face nerve damage what caused my lip to droop on one side and jayne managed to fix it so it wasn t even noticeable I can t thank you enough for what you do for me and I m sure so may other compleatly satisfied clients Love you Kim
C

White Rooms - Spotless

I visited the White Rooms yesterday for the first time for well overdue Botox and would just like to say what a spotless place this is No tackiness here This place is also so calm relaxed my type of atmosphere I will be going back for more than Botox Thank you Cathy for the treatment
S

Been going to Whiterooms for years and

Been going to Whiterooms for years and every single time I ve not been disappointed Every member of staff are exceptional in what they do Not only do they deliver excellent aesthetics but the surroundings and care is second to none before during and after treatment Especially Jane she listens cares and sets out to do the very best job she can Cannot recommend them more xx
M

The best

Having been a long standing client for many years I wouldn t hesitate to recommend the White Rooms as your go to place for treatments and procedures The most processional and friendly staff with years of clinical experience who will discuss your needs and advise you on your options whilst putting you completely at ease Also the aftercare and follow up is second to none Thank you for all you do girls
K

Just the best place for aesthetic and

Just the best place for aesthetic and skin treatments I have been going for years always subtle natural enhancements with the best aftercare and always a laugh too Love all the girls They are so professional and the best at what they do
N

Beautiful clinic

Beautiful clinic friendly and professional staff have been coming here for years and received several different treatments Always a personalised experience from the best in the business

About Thewhiteroomsclinic

The White Rooms Clinic Aesthetic Beauty Liverpool Our elite team of advanced nurses Clare Corless and Jane Ford are highly specialised in all aesthetic procedures and have 30 years experience as senior nurses working for the NHS All treatments are administrated by nurses who have a passion f...

United States

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