Thinoptics Reviews

I only need glasses for reading but

I only need glasses for reading but hate carrying them Thin optics have made it so easy to have my glasses at hand all the time without noticing I am carrying them On my key chain Fantastic Also the customer support has been nothing short of staggering Loose or break my glasses new set in the post as soon as I ask at no extra cost Nothing short of stunning

ThinOptics stand behind their sales

ThinOptics stand behind their sales with outstanding customer service They address the problem quickly and effectively the first time Their glasses are a breeze to slip into a pocket and provide years of service even when subjected to the grind of daily use

Takes a Village sometimes

The multiple people texting me were knowledgeable patient and helpful I received 2 videos showing me how to clean and put my glasses in the case correctly So far they are not scratched YYEEAA

Rhea understsood my bad and worked hard

Rhea understsood my bad and worked hard to make it right She was extraordinary professional and patient with me At age 77 I find myself making errors like not selecting the right product for my needs Rhea worked hard to make my mistake correct Kuddos

prompt helpful action

made a mistake in my ordering Contacted TO and was imprint several ways every response from TO was promptthe tone was always super-friendly and customer focussedthe solution suggested was spot on and uncomplicated Thank you Ian from Thin Optics

Exceptional Customer Service

The items I received in my order were not what I thought I ordered I expressed my concern via email They ended up sending the additional items I thought were included in my order at no extra cost Kudos to you ThinOptics for making my shopping experience one that will send me back to your website and refer others

Miguel Thin Optics

I reached out to Thin Optics customer service in the hope they might be able to help as my nose clip had come off Miguel was accommodating and arranged for a replacement quickly This kind of customer service is what makes a company keep their customers for a long time Well done

I am very pleased with the work of ThinOptics

I am very pleased with the work of ThinOptics When I contact ThinOptics support ThinOptics without asking any questions sends me new glasses completely free of charge if something happens to my old ThinOptics glasses the glasses are severely scratched or broken Thank you very much to ThinOptics for the work they do for their clients ThinOptics keep it up

Have Qty 5 different pairs of glasses

Have Qty 5 different pairs of glasses from ThinOptic s Experienced a minor hinge issue with my sunglasses Contacted customer support and they were very responsive and offered to correct the issue without question The sign of a great product is not the product but how support responds to customer concerns A experience