


Based on authentic user experiences
ushi
6732 reviews
N/A
1 year ago
good customer services
good customer service and great deals on pay as you go
ALAN HALL
6732 reviews
N/A
1 year ago
I have been with the three com company
I have been with the three com company for a few years now and have never had any cause for complaint I believe that the manager I first knew there Spen has moved on within the company in the interim to Washington but I was most fortunate to have had his advice from the very beginning When the time came for a renewed contract I had no hesitation to return to the three store on Northumberland Street Newcastle I am elderly and have little technical knowledge about modern mobile technology but as it turned out I did not need any Everything was readily and carefully explained by Yersin who proved to be a thorough and helpful guide to a variety of new contract plans Together with Annika the branch manageress whom Yersin involved in the conversation he was able to add detailed advice about phoning abroad to countries not included in the three list My time spent in the shop was most worthwhile interesting and entertaining with the result that I found just the right contract for my purposes and lots of information about phoning abroad roaming and a second sim card for my new Galaxy phone It was altogether a very pleasant and informative transaction that left me better informed cheered and smiling Great staff who thoroughly deserve my thanks and a pat on the back too Well done to both
Josh
6732 reviews
N/A
1 year ago
I am satisfied with the service
I am satisfied with the service provided by three networks I am extremely happy enjoying the free calls with my wife
jackieleigh shammil
6732 reviews
N/A
1 year ago
Thankyou Sanam from three g customer
Thankyou Sanam from three g customer service support team Kind patient and excellent in her job
Ben Housley
6732 reviews
N/A
1 year ago
Love the company
Love the company Love the world Thank you and well done
Svilen Nikolov
6732 reviews
N/A
1 year ago
I don t know why all the negative
I don t know why all the negative reviewsI have been with Three mobile for more then 3 years I can honestly say I have never had a problem with them at all Signal is on the whole very good as is 4g and LTE Ive been allover Europe no problem connecting for free in any country within the EU zone Will be even better if I have the same service in USA as Im a US citizen as well I have received a SCAM text message saying that I have to pay something to 3mobile Ive called customer service and talked to representative Fazil He provides outstanding costumer service Fazil is very friendly professional knows how to solve problems and helpful Need more customer service representatives like this gentleman and I would highly recommend 3mobile to anyone
jeanneScatterflix Pope
6732 reviews
N/A
1 year ago
Thank you Olivia from Tunbridge Wells store - Three
Well I have read all the terrible reviews and must admit I am shocked and the reason is this my brother is disabled without speech yet insisted we go to Three in Tunbridge Wells I followed him and at the door a young woman named Olivia came up I had no idea what he wanted really and he started trying to explain without words using gestures and she understood he wanted to change his SIM - impressed She spent 45 minutes with my brother treated him with the upmost respect she never once became ruffled or agitated she had the sweetest manner and between the two of them he walked out with everything he wanted I really want to thank Olivia for her lovely attitude and so in my opinion Three in Tunbridge Wells are really excellent and thank you for having such kind staff
Anish
6732 reviews
N/A
1 year ago
A good response
I had a tough time initially contacting three did use up my entire afternoon as i wanted to cancel the contract After lot of disconnects i managed to get through few lovely people ashish prerna and prasad from customer care technical support and customer relations respectively They were absolute fab and got every bit sorted with no stressers This is a genuine review and i am sure if you have people like them handling calls the ratings would definitely go up I put a 1 star initially while i was frustrated all morning however the way these people helped me out I had to mention as they did change my outlook on three
Ole Scheuermann
6732 reviews
N/A
1 year ago
Only good things to say
I have been a Three customer for 7 years now I had a PAYG SIM until 2017 and have been on 12 months SIM only contracts ever since I can only say good things about Three Both my PAYG and my pay monthly conditons have always been very good Three has been very transparent about their cost structure which meant I never paid more than I was told upfront I would Price rises were in line with the RPI Network quality has been beside the occasional problem very good I know Trustpilot tends to be full of do not try reviews but all I can say is that based on my own long 7 year experience Three is a fair and reliable mobile provider
Victoria Carr
6732 reviews
N/A
1 year ago
I have had nothing but great service
I have had nothing but great service from these guys great phone deals that are unbeatable year after year Friendly staff in store a quick turn around time and a phone service that you can use abroad that s untouchable I will never go with any other phone company ever I switched once and regretted it