Ticketexchangebyticketmaster Reviews

It is fraud its been over 3 weeks I haven t received my money

If I have a choice to select 0 must have done that it is definitely a scam fraud I have sold 4 cricket world cup T20 tickets match was on 2nd November still haven t got money i have sent number of emails no one even bother to reply and give any update Its been over 25 days now such sites should be banned shut to prevent other people to be trapped in this

I ve been robbed

I ve been robbed I bought resale tickets for an event Reference RE9516420 I got an email to say I had successfully bought the tickets I wish It said they would be sent to me by post The seller never updated the order status never communicated and never sent the tickets I tried to contact ticketmaster pre the event but their site was bugging out and the customer service center near impossible to find a number for was closed on a Saturday Yes closed on a Saturday when most events happen So I contact them the next week for my money back and they say they have paid the seller and I can t have my money back Why did they pay the seller if he never said he posted the tickets I have been robbed

I spent all day chasing ticketmaster

I spent all day chasing ticketmaster customer service in regard of ticket exchange They wanted me to send a ticket I dont have anymore via Royal Mail Special delivery Original ticket which was sold on ticketexchange was download ticket and I never recited it After technical glitches as explained by customer service only after third attempt I got the ticket that they wanted me to send back to them No conformation they have it yet The experience is all very complicated disappointing and a complete waste of time As bad as viagogo

NFL Ticket Exchange

Had my two tickets for Green Bay Packers vs Carolina Panthers on November 10 2019 stolen and resold on NFL Ticket Exchange Two family members showed up for game one denied entrance other was let in Were told one ticket had already been used for entrance later learned both were used Contacted the Packers ticket office and was told the tickets both were sold by barcode through NFL Ticket Exchange Called Ticketmaster on November 11 2019 and spoke with Amanda in the Fraud Dept confirmed the sell was by barcode and sent to a different account then mine Told payment was stopped and money would be forwarded to me 25 days later contact Amanda after 45 minutes on hold told it would take 28 days for a refund Still have not received 01 15 2020 In between 28 days and now when I call I get one of two answers One Amanda s day off Two no one by the name of Amanda works here Packers Ticket Office are no help or the NFL Ticket Office

Scammers

Scammers Nothing more They don t answer emails Phone listed is out of service You cannot change the price after initial listing and tickets are not listed on my account DO NOT USE THEM

NO PAYMENT

Sold tickets in September and have yet to receive payment You can t get anyone on the phone and they take a week or longer to respond to emails so even once they respond you have to wait again another week to hear back again It s ridiculous

Ohana Music Festival 2021

I had 2 Ohana Music FestivalDoheny State Beach Dana Point CA Sunday September 26 2021 12 00 PM Tickets Pearl Jam I wasn t able to attend due to border restrictions I had to sell them virtually based on the fact I could not personally deliver the wrist bands So the Ohana Fest offered the option to use Ticketmaster Exchange I didn t know what I was getting into they sold my tickets an hour after I posted them giving the same explanation After the event takes place the date shown is when funds were sent issued to youPlease allow up to 3-5 additional business days to receive your payment by direct deposit and up to 10 business days via check The check was issued on September 30th today is November 4th and I haven t received my payment yet Echoing on the rest the phone line is dead the email response is unbearable and pretty much useless I am afraid my check got stolen or simply never really issued as they said I ve been waiting far too long for this I am counting on that money to make some payments now overdue I feel frustrated disappointed and very sad I had to lose the event and now my money too 1 000 dollars

Haven t paid my thickets after 5 months

Sold NFL thickets through them in August and 5 months later they haven t paid me Have talked to there customer service about 10-12 tines and everytime i call they assure me that the check is on the way and to wait 15 days for it As it turns out every 15-20 days in calling then again Have even talked directly to customer service supervisor Tamara Shedd who again promised to fix the issue the following week which of course she didn t and now won t even answer the phone Really impressed by there lack of customer service How difficult is it to mail a check Look elsewhere for ticket resale just a complete bad experience Won t use there service ever again

Purchase tickets for Elton John through

Purchased tickets for Elton John through Ticketmaster They said I could get my money back cuz he cancelled Then I get an email saying that I cannot get any money back because for some reason when I was on the website it took me to box office tickets com and I bought my tickets there Not sure how this happened but they will not return my money I am very upset I will never go on Ticketmaster again and I am not done with the situation I will fight it till my last breath I spoke to some very stupid and rude customer service people names Candace and Zack and Irma and two different reps told me I was getting a refund and now they tell me I m not very upset