


Based on authentic user experiences
Nicolas Tobon
6737 reviews
N/A
1 year ago
I had a great experience with tictoc
I had a great experience with tictoc They were very responsive to my questions even though I had a lot of them and I the information I initially provided was incomplete The credit loan assessor made it really easy for me to understand what was required to complete my application I would definitely recommend them to anyone looking for a home loa
Ash
6737 reviews
N/A
1 year ago
Tic TOC was great to deal with
Tic TOC was great to deal with their online application was easy to understand and when they needed more information near the end of the process I received a call and follow up email within 24 hours Their legal team was quick to respond to emailed documents their ID verification process was easy to use Of all the loan applications I ve done over many years Tic TOC was by far the most efficient and least painful one No one wants to go through refinancing loan applications but I would recommend Tic Toc without a second thought
John George
6737 reviews
N/A
1 year ago
Amazing service and process - I could not be happier with how great TicToc have been to use as a lender
The application process was so simple quick and easy to complete The service we received from our credit assessor was great as he was polite friendly and professional Being able to ask questions online via chat made it convenient for us to confirm things along the way when we didn t want to have to call and all online chat staff were responsive and easy to deal with The full approval process was so quick I couldn t be happier We received full approval within 24 hours of submitting our contract and this makes purchasing a property so much less stressfull when the finance part can be made so easy
Andrew Saul
6737 reviews
N/A
1 year ago
Home Loan application
Applied for a home loan and was very impressed with how simple it was I was called the next business day to discuss my application clarify a few points and provide additional info then was approved the day after Very easy quick and impressive Now just awaiting settlement Would recommend
Ken Dy
6737 reviews
N/A
1 year ago
Seriously
Seriously I just wanted to refinance my homeloan and after being turned away by other lenders for not living in the right postcode or coming up with some other ridiculous excuse for not meeting their lending criteria Tic Toc Homeloans were able to help me refinance with ease The refinance process was smooth and simple Everything was done online including signing off on mortgage documents electronically The process service was amazing from start to settlement Couldn t fault them at all
Lita Sianipar
6737 reviews
N/A
1 year ago
Excellent service Low rate I am happy
Happy with the service Very efficient Easy to navigate No paper work Not as daunting as I thought Lower rate compare to others My application was approved in one day Hope this excellent service will continue Thank you
Rob P
6737 reviews
N/A
1 year ago
Once again it was a pleasure dealing
Once again it was a pleasure dealing with Trix who had also helped us with our previous TicToc loan remembered who we were when she saw our name again this time sought us out of the approvals pile and called us direct Trix helped us work through the process and worked with us to help answer a couple of the trickier questions We were thrilled to deal with her again and once more get a good deal on our home loan Thanks
Dani Connor
6737 reviews
N/A
1 year ago
Great to date
We ve had a fantastic experience so far up to our loan approval we are yet to settle Tictoc have been clear straightforward accessible We were able to increase our borrowing on the day of making an offer with no issues They ve been quick to respond and all Tictoc employees have been knowledgeable and helpful
Tee
6737 reviews
N/A
1 year ago
The best customer service there is
My experience refinancing with Tic Toc matches most of the other reviewers here They were incredibly fast efficient and friendly Some extra information was required from me after my initial application but I was able to provide it quickly and went from application to approval in a matter of a few days with no fuss The customer service at Tic toc is far and away better than that at any other bank I ve dealt with They really do set the standard for how it should be done
Callum
6737 reviews
N/A
1 year ago
Easy application and approval process
Easy modern application process and grest post-application support My case manager Dani was reachable in minutes when needed and worked through some snags in my application that other lenders may not have bothered with We had approval within a day of sending through the required documents payslips etc Highly impressed and will recommend to others