Tictoc Reviews

Amazing service and process - I could not be happier with how great TicToc have been to use as a lender

The application process was so simple quick and easy to complete The service we received from our credit assessor was great as he was polite friendly and professional Being able to ask questions online via chat made it convenient for us to confirm things along the way when we didn t want to have to call and all online chat staff were responsive and easy to deal with The full approval process was so quick I couldn t be happier We received full approval within 24 hours of submitting our contract and this makes purchasing a property so much less stressfull when the finance part can be made so easy

Home Loan application

Applied for a home loan and was very impressed with how simple it was I was called the next business day to discuss my application clarify a few points and provide additional info then was approved the day after Very easy quick and impressive Now just awaiting settlement Would recommend

Seriously

Seriously I just wanted to refinance my homeloan and after being turned away by other lenders for not living in the right postcode or coming up with some other ridiculous excuse for not meeting their lending criteria Tic Toc Homeloans were able to help me refinance with ease The refinance process was smooth and simple Everything was done online including signing off on mortgage documents electronically The process service was amazing from start to settlement Couldn t fault them at all

Excellent service Low rate I am happy

Happy with the service Very efficient Easy to navigate No paper work Not as daunting as I thought Lower rate compare to others My application was approved in one day Hope this excellent service will continue Thank you

Once again it was a pleasure dealing

Once again it was a pleasure dealing with Trix who had also helped us with our previous TicToc loan remembered who we were when she saw our name again this time sought us out of the approvals pile and called us direct Trix helped us work through the process and worked with us to help answer a couple of the trickier questions We were thrilled to deal with her again and once more get a good deal on our home loan Thanks

Great to date

We ve had a fantastic experience so far up to our loan approval we are yet to settle Tictoc have been clear straightforward accessible We were able to increase our borrowing on the day of making an offer with no issues They ve been quick to respond and all Tictoc employees have been knowledgeable and helpful

The best customer service there is

My experience refinancing with Tic Toc matches most of the other reviewers here They were incredibly fast efficient and friendly Some extra information was required from me after my initial application but I was able to provide it quickly and went from application to approval in a matter of a few days with no fuss The customer service at Tic toc is far and away better than that at any other bank I ve dealt with They really do set the standard for how it should be done

Easy application and approval process

Easy modern application process and grest post-application support My case manager Dani was reachable in minutes when needed and worked through some snags in my application that other lenders may not have bothered with We had approval within a day of sending through the required documents payslips etc Highly impressed and will recommend to others