Tidyapp Reviews

TERRIBLE CLEANING COMPANY

TERRIBLE CLEANING COMPANY I used Cleanster for Airbnb and everytime the cleaned my Airbnb it was left dirty All of my guest left a one star review for the cleaning and when I communicated this issue with Cleanster I got calls from people who yelled at me said it was my problem and did not fix the problem I was once told by the cleaner I needed new linens for the bed I bought the linens brought it to them and that same day when I had a check-in people left my airbnb because the linens were not changed When I told Cleanster about this issue they just screamed at me on the phone and said I should be grateful for their service Not professional poor serivce and an awful cleaning company

Very poor quality cleaners Look elsewhere before choosing cleanster app

The service is expensive and the cleaning was definitely not well done Many aspects of cleaning that I was getting from other companies were promised but then NOT performed Very disappointed in the app very hard to make a connection to a good claener and once I did find a cleaner they were sloppy unreliable careless and broke items in my rental unit and just left without telling anyone

Awful service and support

Tried to book three times only to be cancelled last minute with zero explanation I raised it up with support and they were very patronizing and said there are no pros in my area I find this hard to believe as I am in the heart of Atlanta I m now scrambling to find service myself after wasting so much time on this app Oh yeah and they take payment in advance so even if your pro doesn t show up they have your money

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE On Thursday 2 Spanish speaking cleaners came to our home for a 4 hour cleaning job After 30 mins they came and told me they had the wrong home and literally ran out of my home everything out of place Luckily my partner said something wasn t right and check our jewelry and the cleaners stole 2 Cartier rings a gold watch and 2 gold bracelets I had no way to contact the company except for email and they refused to help and sent me a link saying they aren t responsible for theft All we could do is file a police report This company is a joke Please protect your family and stuff and don t allow these people into your homes

This has to be the worst app I ve ever

This has to be the worst app I ve ever came across I am a cleaner myself looking for more opportunity I made a profile as I signed in I had to pay 14 99 right away for a background check that s completely irrelevant outside cleanster They realistically just want the 14 99 the moment you join There was absolutely no jobs in the 4 weeks I had this app Customer service is horrible they don t answer I felt like I was getting ripped off my 14 99 I paid that for what There wasn t one job offer and they put a price on my service which completely set me off I didn t realize there the ones who set a price and that s the price I find that completely unreasonable if you re an experienced cleaner I ended up deleting my account and lost my 14 99 Completely a waste of my time I recommend Turno You can make your own pricing customer service takes under 10 mins and you get daily bids at high prices I don t recommend anyone to use this app Especially for cleaners

Great service

expecellent platform and very convinient

There is now an app for everything

There is now an app for everything On demand cleaning services are as easy as ordering an Uber

The cleaner did a fantastic job and

The cleaner did a fantastic job and sent me pictures afterwards I recommend this platform fully and look forward to using them again