Tinyrebel Reviews

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tinyrebel.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers consistently praise Tiny Rebel for fast delivery, prompt communication, and high-quality, tasty products. Many reviews also highlight excellent service, with issues resolved quickly and orders carefully packaged. However, a recurring complaint is that the brand is expensive compared to competitors, which some feel undermines value. Minor issues like occasional dented cans or mismatched orders are noted but generally resolved.

What customers love
  • Great product quality
  • Well packaged
Common concerns
  • Expensive pricing
  • Occasionally damaged goods
  • Order discrepancies

Last updated 3 weeks ago

S

Order placed nearly 2 weeks ago

Order placed nearly 2 weeks ago No update or communication or when item shipped Still have not received order Raised tickets to ask for update with no response Ridiculous that you can t speak with someone Wish to cancel my order Really disappointing
K

Father s day Gift Ruined Poor Service

Didn t have items in the Limited numbers box I had so felt it was OK to replace it with something else but with no notification or any communication not even at collection I was annoyed and upset as it was a father s day present and gave it to my father without checking and what was given was not good enough for what should have been in there Paper coasters and additional can instead of a keep sake coaster Whilst the value maybe similar or more the keep sake coaster would have been used for longer and more useful Very disappointed and not the first time I have had this experience with Tiny Rebel
A

Despite ordering mid November the

Despite ordering mid November the courier you used lost my order a whole lorry load I believe By the time I was contacted about this only once I had contacted you to ask where the order was the T shirt I had ordered was now unavailable So not impressed this year I did receive the cans of beer I had ordered with 2 extra so some attempt at apology
M

Well two weeks on and still only half

Well two weeks on and still only half my order They used to have exemplary customer service they clearly have not planned and scaled in line with their success More interested in taking your money Generic blanket apologies don t cut it I bought beer on 25th November to supplement a party I am having on 10th December Happy to say my guess will be able to admire the new bar runner and pretend to sup ale from two shiny new glasses I m off to the supermarket to purchase some beer how rebellious
W

Poor customer service

I placed an online order sent 2 3 tickets thatbhave just been ignored manage to content via facebook messenger was promised a refund within 5-10days not sure why so long l banks dont take that long to process and here I am 20 days later still waiting 1st and last time I ll order direct
K

The system said crap payment sysremit couldn t process my

The system said it couldn t process my payment but managed to take payment three times I cancelled two of the orders but over a week later have had no communication or refund
L

It never came and there s no way of

It never came and there s no way of contacting them
S

Two cans exploded 48 hours later asked

Two cans exploded 48 hours later asked to send pictures Too late as cans were in the bin Customer service unhelpful been nearly a week
S

Was sent the incorrect order

Was sent the incorrect order Been frustratingly difficult to resolve This was their error to fix yet I ve had to provide a workable solution Won t be ordering from them again
C

I ordered the Christmas beer selection

I ordered the Christmas beer selection with glass and two separate cans I have only receieved the 2 cans and even when emailing customer support I have had no update with tracking info for the second parcel and no updates As this was a Christmas present this is disappointing that it now probably wont arrive

About Tinyrebel

Wales’ largest craft brewer and the creators behind the UK’s No.1 Tropical IPA, Clwb Tropica.

United States

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