Tinyrebel Reviews

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tinyrebel.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers consistently praise Tiny Rebel for fast delivery, prompt communication, and high-quality, tasty products. Many reviews also highlight excellent service, with issues resolved quickly and orders carefully packaged. However, a recurring complaint is that the brand is expensive compared to competitors, which some feel undermines value. Minor issues like occasional dented cans or mismatched orders are noted but generally resolved.

What customers love
  • Great product quality
  • Well packaged
Common concerns
  • Expensive pricing
  • Occasionally damaged goods
  • Order discrepancies

Last updated 3 weeks ago

M

The Silm fast beers had curdled so when

The Silm fast beers had curdled so when pouring lumps of what I can only guess is milk fell into the glass Definitely not one of your best Reached out on instagram but didn t get a reply or any acknowledgement
T

Awful Customer Service

First delivered the wrong items so I returned them immediately after they arranged a collection They were supposed to provide a swap but messed up instead trying to collect two items from me I contacted them and they said they d deliver the next day I told TR that was inconvenient already having waited in 3 days for their products I couldn t stay in so asked dpd to deliver to my corner shop which they confirmed they would Instead they delivered over a mile away I m currently unable to walk distances or drive due to surgery Contacted TR again to tell them I couldn t collect and instead could refund 5 instead the items I was due to receive were actually worth more but I just wanted it over They said that was fine then only refunded 4 95 Cheapskates Just the worst customer service They make BrewDog seem amazing
C

A little disappointed

It s almost two weeks since a placed my order and it s still not arrived not time delays or notifications of this were given at time of payment Just a little disappointed as great company and I ve not had a response to email either
R

Really Disappointed

Ordered the 12 beers mystery pack to the tune of 33 and just received 6 of their most basic beers x2 of each Not even 12 different beers Really disappointing as it was supposed to be for my husband for Christmas but I d be ashamed to give him that UPDATE in response to below - It s a disappointment regardless of whether or not you specify different beers Based on that you could have just sent me 12 of your cheapest beer and said well we never said they d be different I actually calculated I could have bought the 12 beers you sent me for less than the mystery pack cost
S

packaging not fit for purpose

Beer as good as ever but packaging not fit for purpose all the cans ordered arrived very bashed up one of them had unsurprisingly exploded Will swerve ordering online from these guys again which is a shame as their beer is decent
G

Ordered for the Black Friday deal but

Ordered for the Black Friday deal but as soon as that deal was finished they offered the same deal but this time with free delivery also 192 cans of Clwb Tropica delivered Delivery driver left them in the open in my driveway and obviously took little care while placing them as several cans were ruptured and boxes soaked Obviously Tiny Rebel can t be held responsible for poor deliver staff but I wasn t pleased
T

Big fan but

Big fan but bought 2 fourpacks Cos Jan s Bad Enough back in Jan 2023 Opened them on 19th of August and same 2 of each pack Peanut butter and Strawberry IPA had curdled or summat but basically consistency of yoghurt Got sent 4 cans as compensation but really wary of specialist flavours from TR from now on
P

Damaged Order

Order received and several cans were dented I emailed Tiny Rebel through the online contact us explaining the situation and that the cans had been purchased as a gift I received no response Very disappointed with their after sales care
C

Food extremely slow in arriving

Went to pick up an online order decided to get a bite to eat at the same time It was around 1 45 in the early afternoon There were exactly two other tables occupied besides us yet it took over 40 minutes for the burgers to arrive It looked like there was some sort of photo shoot going on the staff were more interested in providing food for the photo shoot than for paying customers Very very poor customer experience
A

Good beer awful customer service

Beer is good but the customer service is shocking when things go wrong A couple of beers weren t delivered with the order and still not received them despite multiple email requests over a month later

About Tinyrebel

Wales’ largest craft brewer and the creators behind the UK’s No.1 Tropical IPA, Clwb Tropica.

United States

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