Toygamewiz Reviews

Terrible company

Terrible company Ordered toy for my son in May which arrived promptly however was the wrong one completely I raised my concerns to which they said they would contact the warehouse and send a replacement However over 6 weeks later and I still haven t received it All I am getting from the team is they will contact the warehouse and let me know The two team members keep copying and pasting the same messages to me every time which is crazy and cannot give me an honest answer Requested refund which is also falling on deaf ears After reading other reviews on this company I would be very careful if you are to ever order from them

Not authentic merchandise and not even

Not authentic merchandise and not even the size that the description says it is We ordered a 12 squishmallow for 25 99 and got a 8 dollar store quality stuffed pillow Luckily they have a good return return policy with the exception of shipping - I ll be out a total of 15 for a 25 item just waiting to hear back from them about an authorization number to return

RIP OFF DISHONEST

I placed the order and then changed my mind the very next day after find out their site reputation and contacted the customer service for cancelling the order They came back immediately and denied my request stating that the order is already processed in the warehouse Yet it took more than 2 weeks before I received the notification stating the toy was shipped Then after nearly 3 months of waiting I received a 6 inch item while the item description said Squishmallows Jason Donkey 12 inch What a RIP OFF I dont even have the guts to return them for refund as I might get nothing It is Dec-23-2021 I am writing this review

Do not order from them scammers

Do not order anything from this company I ordered something two months ago which never arrived and they blamed the delivery company who have told me that the item was returned to them They refuse to refund me for the item and have not resent the item They now no longer respond to any message It appears both this company and the alleged delivery company are scammers Do not order from them

Poor

Placed order 18 November for a present to arrive at Christmas for my little boy Never arrived and they would not give a refund so waited again for the order and finally arrived 18 January Product nothing like the picture or the character and very bad quality Would not recommend

I would give them zero stars if I

I would give them zero stars if I could I received an imitation defection toy in a broken box I sent pictures and requested a refund Customer service replies that they are waiting on the warehouse to tell them the next steps It has been 7 months and I still have not received a refund I am researching what kind of legal action I can take against them so that they stop scamming people

Counterfeit goods

Ordered a squishmallow unicorn - website pictures great - however when I received it - it wasn t made by squishmallows - different material no authentic label A counterfeit product They are now sending a new one after me sending photos of the website description and what I received So far it s taken then 4 days to resend it and they seem to be taking their time Not sure whether I will receive it

SCAMMERS DO NOT BUY

Complete joke Photo advertised with the actual tag of TY brand and received a fake version of the product having paid for the price of what should have been an original I never even considered that it would be a fake My request for a refund was ignored Apparently waiting for a warehouse replacement DIRTY SCAMMERS DO NOT BUY

Do not buy from this website

The online shop is a scam selling imitation goods described and listed on their website as the real thing The customer service email is very quick to respond and tell you that there was a mistake and they will send the item you actually ordered but this is all a sham and they won t actually do anything The idea being that you will eventually give up They claim that refunds are only provided after the fake goods you received have been posted back to them which of course they will not pay for