Toyotadirectparts Reviews

Genuine Toyota Parts Direct To Your Door - Toyota Parts Direct

toyotadirectparts.co.uk
3.40
10 reviews
Average Rating
Based on 10 user experiences

Rated 3.40 out of 5 by 10 Happy Customers

60%
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40%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 10 reviews

Customer experiences for Toyotadirectparts are polarised, with several reports of unresponsive support and delivery delays contrasting sharply with positive feedback on genuine parts and fast shipping where service was reliable. The company appears to face consistent issues with communication and order fulfillment, yet when transactions proceed smoothly, customers highlight high-quality components and competitive pricing. Mixed delivery timelines create uncertainty, but product authenticity and trustworthiness remain recurring themes among satisfied buyers.

What customers love
  • Genuine parts quality
  • Competitive pricing
  • Easy ordering
Common concerns
  • Difficult returns
  • High pricing

Last updated 1 month ago

L

No one reply email

There is no phone contact on their website Both inquery and return refund form has no reply at all It is just a black hole
M

Email this morning

Email this morning Shoddy service Still not got my car mats 2 weeks now Uk based Direct from Japan would have been faster Thank you for your email Unfortunately I ve been out of the office for a couple of weeks and due to staff shortages no one has been covering so I m a little behind with the processing of orders at the moment Please allow me extra time to complete this We are UK based Kind RegardsKerri
L

Computer says no

I purchased a footwell lighting kit for my 2021 Toyota Hilux Upon checking out I provided the registration number of my vehicle After a week nothing I called up and spoke to Blake who confirmed to me that their system didn t recognise my registration I told Blake that the gov uk website recognises it as do countless other vehicle tax MOT checking websites freely searchable on Google I also told Blake that they should ensure as a business the internal systems they use are up to date fit for purpose which clearly is not the case I was told that they were refusing to ship my parcel until I provide my VIN number I m guessing that if I do I will be deemed worthy enough
M

Incredibly difficult to contact this

Incredibly difficult to contact this company no email address phone goes to voicemail leave a message and it never gets a response

About Toyotadirectparts

Genuine Toyota Parts Accessories Merchandise Savings off RRP Next Day Delivery On Stock Items Secure Payment System All Parts for all Toyota Models

United States

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