Toyotafinancial Reviews

Threatening my credit profile due to their own incompetence

I traded my CHR back to Toyota and picked up a new Aygo - some six weeks ago TFS tried to take a further payment 3 weeks later and when I stopped it sent me a threatening letter seeking payment of the instalment and saying my credit profile could be damaged I wrote back explaining and also wrote to the dealer in MK who says they have passed on the paperwork TFS have now said they will amend my credit profile once the dealer has passed the trade in payment on to them This is between two Toyota offices and nothing to do with me Dreadful

Have won with the ombudsman after non

Have won with the ombudsman after non functional vehicle has sat on my drive for 18months and still tfs have not bothered to respond to myself or the ombudsman Next thing is to pursue court action with an N322A form which enforces the ombudsman decision in court allowing bailiff intervention Case ID 000031917195

I bought my 2023 Corolla this March

I bought my 2023 Corolla this March TFS had repeatedly not allowed for a setup of recurring payments for 4 months Phone reps never solved the issue but took late payments Negative credit report hits No refund of late fees Setup recurring and still charged late fee Poorest service

I don t trust them at all

I have to believe the fact that they sent me no paper bill and no e-bill twice in the last couple months and then hit me with late charges was no mistake They wiped one of the late charges like they were doing me a big favor but wouldn t wipe the other late charge This is totally unscrupulous and dishonest on their part

Absolute shambles of a company

Absolute shambles of a company They have errors with their direct debits and haven t a clue what they recieved Have got in touch with the financial ombudsman because although it was nearly handled Denise contacted me and was completely incompetent and has left me no choice but to bring their errors further Absolutely so not need this unnecessary stress and to think I was thinking of buying another new Toyota Unbelievable Avoid avoid avoid

Title Documents Sent NO TRACKING USPS

We bought a new Toyota in February 2023 with a partial Toyota Financial loan 9 interest rate even though our scores are 800 with the intent of paying it off in 4-5 month We paid it off in July 2023 They sent our title and payoff documents USPS STANDARD MAIL WITH NO TRACKING WHAT This is obviously important documentation WHY WOULD ANY RESPONSIBLE COMPANY DO THAT One answer MONEY You ve got to be kidding me

Toyota financial services lease fraud

Toyota financial services lease fraud Simply you sign of a lease payment that you think will be the same for the lease term Toyota financial services is going to charge you property tax Property tax that you don t know how much it is because it s their property tax A fraud that is done when presenting the lease payment Shame on you TFS that make fraud with a fine print of your contract Never do a lease with Toyota financial because you don t know what you will finally pay per month

Poor service

Toyota Burton told us to have the finance interest free for 6 months and keep our money in the bank We did after the 6 months they put another 800 onto our bill Tried to call the finance team to settle the agreement but couldnt get through Tried every day for over 2 weeks for over an hour Gets to 6pm and get cut off Do not touch this finance agreement Very poor service

Toyota finance services are cheater

Toyota finance services are cheater sign the agreement and want to cancel in next two days which I have already 14 days cancellation time but still they charge extra money big cheater Not going to buy any service from toyota very disappointed am going to contact financial ombudsman services now