

Based on authentic user experiences
Rossella
6807 reviews
N/A
6 months ago
worst delivery service
We didn t have choice and we had to use DPD service again hoping they improved but they did even worst One star is too much Paid over 26 for just a small parcel to be delivered in 5 days but still didn t deliver after 14 days Emailed customer service and they always find an excuse They just confirmed to be a terrible company Don t waste your money too
Tobias S
6807 reviews
N/A
6 months ago
Joke of a company
Worst delivery service I ve seen yet In order to find my front door it is unfortunately required to have 2 braincells The DPD drivers seem to have only 1 I only rarely get packages delivered by DPD but WHEN I m supposed to get some they don t arrive most of the times Service hotline costs something and you always sit in a waiting loop for at least 10minutes My latest package was supposedly attempted to be delivered 4 times I literally saw the DPD truck drive by without even stopping at my house And then the driver has the guts to mark the package with Attempted to deliver but you weren t home
Isabelle
6807 reviews
N/A
6 months ago
Haven t used DPD in over 5 years
Haven t used DPD in over 5 years because of their abysmal service Unfortunately an online shop I ordered from recently only gave DPD as delivery option therefore I had to use them Needless to say that I was disappointed again I m working from home today to make sure I receive my parcel Checked the live tracking when the announced delivery time had passed only to find a note from the delivery guy that apparently he wasn t able to deliver my parcel What an appalling service
Fred
6807 reviews
N/A
6 months ago
Really really really really really bad
Really really really really really bad I could at easily more really s there They were not able to find my address although it was correct Then I tried to contact the support which let me wait for an hour so they could no contact their stupid driver fast enough DPD full of people who are not intelligent enough to bring boxes to houses
John Dryselius
6807 reviews
N/A
6 months ago
Home delivery is not home delivery
I choosed to purchase from HJH since they promised a home delivery in Sweden with DPD It turned out to be a lie When asked why they answered it was because Postnord no longer make home deliveries Unfortunately for them I know that Postnord do make home deliveries so this is a blatant lie I highly recommend not to purchase anything if deliveries are through DPD
Berry
6807 reviews
N/A
6 months ago
2 missing parcels 3rd week
we sent to packets 10 kg each on 2 of September Until today 24th September they are trying to locate parcels unbelievable with this kind of service supposed to function France s economy
Mr DA CUNHA ALEGRE
6807 reviews
N/A
6 months ago
Horrible service
A transport company with a horrible service including the tracking system My order has been in the same status for 5 days without any additional information DPD services at origin Germany do not respond and services at destination Portugal claim that they do not know anything referring the matter to the origin It is unfortunate what happens with some of these carriers that deceive Customers do not meet deadlines nor the alleged quality of services that they proclaim It remains for me to wait for a possible answer or for the order to reach its destination Otherwise someone will have to bear the consequences and the costs with the inherent gravity
Achyut
6807 reviews
N/A
6 months ago
Worst courier service
Worst courier service During this COVID situation almost everyone is staying at home and even then they will never deliver the item at home and instead drop it at a nearby pickup store Unfortunately some sellers chose them and we as buyers have no control over it If possible don t use DPD at all
Shana
6807 reviews
N/A
6 months ago
Horrible company to ship to US
I have never heard of this courier before but this shipper I purchased from used this company I have bought so many items from overseas 2020-2021 and have had no issues or delays even with Covid but this company has had my item that I paid express shipping for stuck in customs with no communication for 15 days now sitting It takes 10 tries just to get a hold of someone in English then when I do they tell me they have no clue where the package is and I need to contact the shipper They are not helpful at all Even though their website shows where my item is The shipper has been actively involved in communication with them as well and they can t give an est date time when I will receive my parcel This is a horrible company and no one should use them to ship overseas
Luiza Suryan
6807 reviews
N/A
6 months ago
I am very disappointed because of my
I am very disappointed because of my parcel had to be delivered on 8 of March to Brussels but it has not delivered yet I complained but there is not answer until nowIt is a 3rd day that my order status is Delivered by driver to Pickup parcelshop