Trailertrek Reviews

Tow bar Fitting Mobile Towbar Fitting - Trailertrek Towbars Ltd

trailertrek.co.uk
4.21
86 reviews
Great Rating
Based on 86 user experiences

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Rated 4.21 out of 5 by 86 Happy Customers

69.8%
10.5%
3.5%
3.5%
12.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 86 reviews

Customers consistently rate Trailertrek as excellent, highlighting professional, efficient, and friendly service. Reviews emphasize reliable, fast installations with knowledgeable staff. Many mention competitive pricing and high-quality towbar fittings. A few negative reviews cite errors and disputes, but most experiences are overwhelmingly positive. The company is frequently recommended.

What customers love
  • Fast installation
  • Competitive pricing
  • Reliable fitters
Common concerns
  • Incorrect parts
  • Dispute handling
  • Additional charges
  • Wrong towbar

Last updated 2 months ago

C

came through

After a bit of time they came through and diagnosed my problem thanks to Wayne Cheers
T

Good product but care needed with torque settings

This was a new experience for me As an ex-automotive industry Research Engineer I have hitherto always fitted my own towbars and electrics but - at 75 - I m getting a bit old for grovelling under cars and was not totally up to date with current electrical systems So I decided to contract the job to TrailerTrek The TrailerTrek fitter arrived at the appointed time and fitted the towbar and electrics within a couple of hours and everything worked ok I was particularly impressed with the way in which the electrics integrated with the car s CAN-BUS system without requiring any direct connections to the rear light units I had chosen a bar with a flange-fitting ball because I have a cycle-rack plate and bumper protector which fit between the ball and towbar flange The fitter would have fitted these but for the fact that the supplied bolts were not long enough and he didn t have any longer ones on his van So he fitted the ball using the supplied bolts leaving me to obtain some longer bolts in order to fit my additional items - which I was happy with EXCEPT that when I came to do it I couldn t undo the bolts M16 HT bolts are supposed to be torqued to 252 Nm - which I could have coped with - but the fitter s powerful impact driver had tightened them way beyond that with the result that none of my tools - even with long extension bars - would budge them When I phoned TrailerTrek they were willing to loosen them for me - but the only way of getting this done within a few days was for me to drive to their headquarters and meet one of their fitters there He - a different fitter from the one who had fitted the bar - really struggled to undo the bolts declaring that he had never come across any that tight before As a result of that I expressed my concern to Trailertrek that since the fitter used the same impact driver to tighten the smaller bolts holding the towbar to the car these may also have been overtightened with potentially serious consequences I am pleased to say that Trailertrek took this concern seriously and sent a fitter to my house to slacken the bolts and re-torque them with a hand-operated torque wrench Fortunately the M10 bolts appeared to be OK but the M12s were a bit over-tight - though not seriously so In summary I am very happy with the end result but recommend that customers ask the fitters to tighten the bolts with a hand-operated torque wrench NOT with power tools
P

Fitter was polite and helpful haven t

Fitter was polite and helpful haven t tried the towbar yet but pleased with the service and towbar
A

Shocking Customer Service - situation now rectified

Since writing this review Wayne has been in touch and rectified the situation I am please to say that the fitter successfully fitted the towbar at last week and I am very happy with the outcome Thank you for sorting this out Wayne Previous review Terrible Service especially from the Wayne the MD We needed to amend the fitting time on Thursday due to a problem with the key and they were extremely inflexible and refused to be at all accommodating Then they refused to fit the tow bar and still charged us the full 150 deposit Would never use them
M

Fitters were very Efficient and very

Fitters were very Efficient and very nolageble of there work came on time
S

Excellent fitter

Excellent fitter very professional and courteous Punctial and tidy
R

Real good quick friendly service

Real good quick friendly service I would recommend to anyone requiring a towbar to be fitted
M

Daniel was here as time stated

Daniel was here as time stated polite and friendly Fitted towbar with no hassle Will definitely use him again and can highly recommend him
D

I lost my deposit it s a one star

I paid my deposit on a 13 pin electric system to fitted to my car for Wednesday morning my car had to be recovered to the garage on Saturday because of oil pressure problems it was bank holiday on Monday so I waited till Tuesday morning to inform them of problems and not too cancel but re book and I ve been told I have lost my deposit and need to pay another deposit to book again

About Trailertrek

Our tow bar fitting is based around our Mobile towbar fitting service meaning our mobile towbar fitters call to you

United States

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Frequently Asked Questions

Trailertrek Towbars Ltd provides a mobile towbar fitting service across the Midlands, supplying and fitting towbars for domestic and commercial vehicles, fitting aftermarket accessories (parking/reversing sensors, roof racks, roof boxes, cycle carriers), towbar electrics, motor mover fitting, and shadow immobiliser installation. They also offer guidance on towing laws, maximum towing weights, and trailer loading.

Trailertrek Towbars covers cities and towns across the Midlands, including Coventry, Birmingham, Nottingham, Leicester, Derby, Ashby de la Zouch, Bakewell, Bedworth, Bristol, Bromsgrove, Burton, Cheltenham, Coalville, Corby, Daventry, Dudley, Gloucester, Grantham, Halesowen, Hinckley, Kenilworth, Kettering, Kidderminster, Leek, Leicester, Lichfield, Loughborough, Luton, Mansfield, Market Harborough, Matlock, Milton Keynes, Newark-on-Trent, Northampton, Nottingham, Nuneaton, Oakham, Oldbury, Peterborough, Redditch, Ripley, Royal Leamington Spa, Rugby, Shrewsbury, Sleaford, Smethwick, Solihull, Stafford, Stoke-on-Trent, Stourbridge, Stourport-on-Severn, Stratford-upon-Avon, Sutton Coldfield, Telford, Tewkesbury, Walsall, Warwick, Wellingborough, West Bromwich, Wiltshire, Wolverhampton, and Worcester.

Trailertrek Towbars offers a 12-month guarantee on all workmanship for towbar fitting and similar work.

Trailertrek Towbars employs their own fitters directly and does not use third-party subcontractors.

Trailertrek Towbars fits towbars for both domestic and commercial vehicles, including cars, motorhomes, and fleet vehicles.

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About Trailertrek

Mobile Towbar Fitting Service Across the Midlands

Trailertrek Towbars Ltdoperates as TrailerTREK Towbars, a specialist in mobile towbar fitting based in the Midlands. The company provides a mobile towbar fitting service where trained fitters travel to the customer’s home or workplace. The service covers cities and towns across the Midlands, including Coventry, Birmingham, Nottingham, Leicester, Derby, and surrounding areas. Trailertrek Towbars Ltd is a trading style of TrailerTREK Ltd, registered in the UK with company number 07862684 and VAT number 144536612.

The business focuses on delivering a straightforward, professional towing equipment installation experience. Their mobile fitters are directly employed by the company, and they do not use third-party subcontractors. With a team possessing over 35 years of combined tow bar fitting experience, the company states it offers consistent, friendly, and professional service from initial enquiry through to completion. In-house support is available at their facility in the Midlands.

Towbar Fitting Process and Vehicle Coverage

Trailertrek Towbars supplies towbars from major manufacturers and fits towbars for both domestic and commercial vehicles. Their services include car towbars, motorhome towbars, and fleet vehicle fitting for commercial clients. They also fit aftermarket accessories such as parking and reversing sensors, roof racks, roof boxes, and cycle carriers. The company states it uses dedicated or vehicle-specific electrical systems where applicable and offers a 12-month guarantee on all workmanship.

Additional Services and Customer Support

Other listed services include towbar electrics, motor mover fitting, and shadow immobiliser installation. The company provides guidance on topics such as towing laws, maximum towing weights, and how to load a trailer through its information channels. Customers can contact Trailertrek Towbars by phone at 0330 1133 977 or 07938 960 725 to receive a quote or book an appointment. The business states it operates Monday to Friday from 8:30am to 6:00pm, with limited Saturday and Sunday hours, and closed on bank holidays except for limited hours.