AI Review Summary
Based on 76 reviews
The majority of reviews highlight consistently excellent and responsive customer support, with specific staff members frequently praised for their professionalism and quick assistance. A smaller number of critical reviews report issues such as price increases, errors, and significant problems with bookings and refunds. The overall experience is perceived as very positive due to the high quality of support, although a few negative experiences have been documented.
What customers love
- Helpful staff
- Quick responses
- Professional service
- Efficient support
- Great service
Common concerns
- Price increase
- Wrong details
- Poor experience
- Scam allegations
- Refund issues
Last updated 2 weeks ago
D
Danny Longman
It s has been 2 months now and I am still waiting for them to refund me all expenses paid due to their big mistake of not reissuing our tickets and made us loose a very important family weeding in the US this company will always reply to you with automatic robotic emails with different agent signatures it s seems unreal but there is no way they will respond in good conditions to the phone there s always noise and they never understand what s happening seems a total mess organization and I don t know how to talk with a manager supervisor in this company I have no received any refund since 2 months ago and either solutions RE FDU7DFSE Ticket 20568377
E
EL
I am traveling within Cameroon
I am traveling within Cameroon My trip was is from Yaound to Garoua My Cameroon visa took longer than expected so I needed to change my flights Yaound is close to Douala and they changed the routing to be two flights Yaound to Douala and then Douala to Garoua Unfortunately the website does not allow me to request changing it back to only one flight I was instructed by email to put my request in the comments section but I have not gotten any information or communications back Not good
A
Ak Khan
Very bad experience
Very bad experience I didn t expect that I was buy a ticket But some our before they cancelled my reservation They said now this ticket price more expensive
Looking for Travelfrom alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives