A
Ak Khan
Very confusing website without enough information regarding the flight bookings
Please improve your website and information provided once upon booking a flight Your website app is very confusing and there is not enough info how to add checked bags seats upgrade your flight etc As I am moving to Canada to add more checked bags is a must but spend 1 day full stress trying to get information about the flight On a positive note your customer service assistant Irina tried to do her best to help me out Unfortunately when she tried to add checked bags to my booking she said that there s a technical issue with your website and I need to purchase my bags upon check in To wait full week before trying to move my life on the other half of the world couldn t be more stressful