Traxxas Reviews

I have many Traxxas products and they

I have many Traxxas products and they are the Apple of the RC world Great products and customer service

This company is a scam

This company is a scam It s a 100 rip off and the technical support should be ashamed of themselves The spartan boat has a defect There s YouTube videos showing the problem of water getting in it They refuse to acknowledge the issue i sent the boat back to them they told me it was fine and didn t even put it into water to test it The most disrespectful customer support I ve ever dealt with Bottom line DONT DO BUSINESS WITH TRAXXAS warning rip off

Chinese garbage

Like the title says Low quality garbage RC made in China for super low price and sold in America at an astronomically inflated price If you want a money pit with poor performance and low reliability Traxxas is your choice

the worst customer support dont waist your time and money

the worst customer support they look like do everything but nothing to support useless company with loads of garbage asked for support from their web site chat service Typical never answered my questions just he send links to the supporting manuals that id doesn t seems to understand that why somebody has to call them if we can see that on the manual what that customer support does can be done even by my grandma second attempt a different chap I asked my question and wait a good 15-20mnts Tyler was arrogant and short of answers Actually it was like teaching me how ask questions properly other than helping my problem

After 8 plus years of buying from

After 8 plus years of buying from Traxxas and millions of dollars spent on there products and endless promotions of there products I got tired of their favoritisms to other companies Mitch Rhoades doesn t belong in the sales management He is a childish petty man that looks good on the surface but is inhumane in his actions and should not be trusted for any reason He will lie to make himself look good and I can t imagine a good CEO even having him for an employee This is a warning to all hobby shops that buy from Traxxas I can take care of myself but the poor guy who depends on supplies from Traxxas beware Nothing American about them even though the do have a good bashing product My hats off to the engineers and my head bowed with prayers for employees here and in Tiawan

Garbage electronics and terrible customer service

I have a Traxxas E Revo 2 0 with a VXL 6s and I am on my third ESC After only owning my revo for about three years The first one died in less than a year under moderate load while driving normally the truck was completely stock The second one didn t turn on after sitting for a few months with batteries unplugged The third one will still turn on but all three lights are solid red Traxxas support told me this was a programming error and that I would have to send it back and pay for a new one The Traxxas employee whom I spoke with on the phone was very rude and impatient then proceeded to hang up on me in the middle of asking a question I would not recommend buying this as a replacement once it inevitably dies

Buyer BEWARE My son used all of his

Buyer BEWARE My son used all of his hard earned paper route money to buy an X Max and less than a week in already broke the radio alarm clearly faulty plastic Chatted with customer service online and was told too bad so sad won t do anything for you and basically hung up This is the worst customer service that I have ever had in my entire life We will not be buying another Traxxas again horizon here we come my understanding is you have much better customer service Think twice before you buy anything from this company they don t stand behind their products at all What a shame a 20 dollar part could have saved a lifelong customer

We just purchased our son the 239

We just purchased our son the 239 Traxxas Slash and it has been a nightmare dealing with them For one thing this car DOES NOT include a standard wall charger so there is NO WAY to use the product and charge it in your home without purchase of the additional accessory which the company prices at 25 as much or more than an Apple charger The customer service rep rudely mansplained to me on the phone that their market research shows customers prefer AC chargers which are only usable in certain vehicles Really sir Anyway We are purchasing the needed accessory through Amazon and never dealing with this company again