Twentytwokisses Reviews

Scammers

Refused to cancel my order when I requested to after it being incredibly late Weeks later still not here Absolute scammers

Scam company

Scam company they take your money don t send any confirmation of order and then ignore all messages Don t buy and loose your money

Received candles very disappointed no

Received candles very disappointed no smell the room only bit and it goes off and back on goes off other candle sameToo This was expensive and wasn t for the price So disappointed Never buy for this candles again and I want refund back to my account Regard Paula ross

Order not received

Ordered a personalised appointment book beginning of March and still not arrived I have left a telephone message emailed numerous times and still no contact 27 99 paid with no delivery Yet

Extremely poor service

Extremely poor service lack of communication lack of clarity I ordered an item for up coming mothers day OVER a week ago no update I emailed them to be told that Yodel has had the item all this time they didnt even check the status It took a call to my bank to action a Charge Back to my card that my bank sorted out swiftly I have bought from this company twice before never again Im affraid The sporadic communication is beyond sluggish They do not care about their customers and the love at teh end of their emails given the situation I was in was beyond patronising Its a shame as I wanted my mum to have a certain item for mothers day I cannot recommend this company there is zero reliability or communication

Do not use this company

I ordered a candle on February 14th still have not received it Kept getting automated messages saying sorry for the delay Finally got an email saying we will send you your order in 24 hours Still not received it I have just requested a refund Appalling customer service Do not use

I placed an order 2 weeks ago

I placed an order 2 weeks ago I ve not yet received anything I ve emailed the company on numerous occasions with no response Do not order from this company You don t receive your goods and the customer service is disgusting If I could have given it no stars I would I m very annoyed with the company

Deborah

Ordered a Personalised First Home candle for 17 99 with map of street address of the new home in a heart shaped graphic Quality of the graphics is so poor you can barely make out the map and definitely not the street name which was the whole point of the item Contacted with a complaint and had no response to date Poor value item