AI Review Summary
Based on 69 reviews
The majority of reviews describe Ubervape positively, highlighting fast delivery, competitive prices, and good product quality. A smaller set of reviews report significant problems, including missing items, poor customer service, and receiving incorrect or faulty products. Overall, the experience is mixed, with many customers reporting reliable service while others had deeply unsatisfactory interactions.
What customers love
- Fast delivery
- Competitive prices
- Great product quality
- Helpful service
- Easy ordering
Common concerns
- Slow customer service
- Missing items
- Faulty products
- Poor communication
- Expensive shipping
Last updated 2 weeks ago
D
Dale Eldridge
It s now been one week since they apparently sent my item I still don t have it so have ordered another from a different company
P
Paul Mulvaney
Horrendous customer services rude
Horrendous customer services rude even avoid
C
Consumer
Would not give a star if there was a
Would not give a star if there was a option took my money and did not have the product to send payed for fast delivery tool three days with a note saying we don t have your order DO NOT USE CRAP
R
R S
would avoid these guys ordered some
would avoid these guys ordered some vapes three never turned up an one had leaked everywhere emailed 3 times with no reply at all will be claiming money back through card now
C
Consumer
No after care send half items ordered then don t rectify
Ordered vape kit but mod didn t turn up rang to try resolve they wouldn t do nothing basically writing what saying off no customer service at all
C
Craig Ferguson
5 days still no order
5 days still no order Back to the previous vape business who could deliver next day if you orded the previous morning for free I should have read the reviews before getting involved with this mob
C
customer
CHEATERS
CHEATERS THEY DONT SEND MY ORDER NO ANSWER FROM CUSTOMER SERVICE TO MY EMAILS Scammed DO NOT ORDER EVER
R
Richard Chambers
Shocking Customer Service
I was a client for your but this changed with the last delivery Got sold a faulty pod system that leaked with any coils I ve put in it After a lot of back and forth I was actually called a liar on several instances Very rude company to deal and no aftersales customer services
M
Mike C
Poor customer service
Wrong item dispatched company would not dispatch correct item until they received confirmation of return of incorrect item Not happy as it was not my error
C
Craig Ferguson
Sent wrong item - radio silence
Ordered something sent the wrong thing Emailed them didn t bother responding Like others I made the mistake of not checking their Trust Pilot rating prior to ordering Lesson learned Avoid these charlatans there are hundreds of other companies out there where you will get the goods you requested with a level of service expected
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