Ubervape Reviews

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3.55
69 reviews
Great Rating
Based on 69 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 69 reviews

The majority of reviews describe Ubervape positively, highlighting fast delivery, competitive prices, and good product quality. A smaller set of reviews report significant problems, including missing items, poor customer service, and receiving incorrect or faulty products. Overall, the experience is mixed, with many customers reporting reliable service while others had deeply unsatisfactory interactions.

What customers love
  • Fast delivery
  • Competitive prices
  • Great product quality
  • Helpful service
  • Easy ordering
Common concerns
  • Slow customer service
  • Missing items
  • Faulty products
  • Poor communication
  • Expensive shipping

Last updated 2 weeks ago

R

Pleasantly surprised this time

Ordered a new Smok species 2 kit took over a month to get They did email me to advise of the delay Every email I sent they ignored The thing finally turned up about 5 weeks late but in fairness I think Smok was to blame for that To give ubervape a second chance I ordered some eliquid from them They dispatched it within 24 hrs and I had it within 48 hrs so I can t complain about the service this time around
M

I have used Ubervape a few times now

I have used Ubervape a few times now and don t understand why people have submitted bad reviews Whilst I do agree that shipping is slow - I paid for next day delivery twice and it still takes 3 days to arrive - everything else about them is excellent When my first delivery arrived late they refunded my delivery cost and also sent out an extra e-juice as compensation Also when my Orion pods turned up and they didn t work not Ubervapes fault but the manufacturers I called customer service and they immediately agreed to send me out 2 new ones and said there was no need to return the broken ones Their customer service is fantastic friendly and helpful and super efficient Their product range is good and their prices are also reasonable I wouldn t hesitate to recommend them every company has postage blips and the occasional issue - it s how those issues are handled that matters and in my experience Ubervape have been fab
C

Ordered from this company

Ordered from this company Order was dispatched within s couple of days and emails confirming when the order should reach me All in order on arrival and good comms Would recommend Good service
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