Uk Reviews

Excellent Customer Service

Remington shaver rx7 and rx5Fantastic shaver waterproof and a clean cut Remington customer service provided by Spectrum Excellent polite and delivered me with a new blade in 2 days I am so Happy I choose Remington kind Regards

Had a problem with hair straighteners

Had a problem with hair straighteners after requesting images of the item and proof of purchase they popped a new one in the post Alexandra was amazing you cant get better customer service than that can you

After receiving the wrong item

After receiving the wrong item remington were quick to resolve the problem and I got my goods this morning The lady I spoke to was very helpful and polite

Remington UK Warranty Support

Thank you to Remington s UK warranty support for stepping in to resolve a product fault when the retailer would not help me After a bit of back and forth to understand the issue and the situation they offered me a replacement product direct from themselves which is greatly appreciated

Five star service from Russell Hobbs UK

I bought an air fryer from amazon es I am very pleased with it but had a problem with the non-stick coating of the basket I contacted amazon es who said I would either have to go to one of their service centres in Spain or contact Russell Hobbs in Spain I contacted Russell Hobbs in Spain and they said I should contact Amazon in France I got nowhere with them so contacted Russell Hobbs UK Cristina was brilliant and immediately arranged for a replacement to be sent Five star service from Russell Hobbs UK

Great customer service

I contacted Remington regarding my PROluxe straighteners that stopped working just wanted some advice as I had no receipt didn t expect anything more Alex I was emailing was very helpful regarding my issue couldn t believe when he offered a replacement to be sent out as turned out these weren t fixable I was gutted when these stopped working I find them better than ghds thank you Remington

They were extremely helpful when I

They were extremely helpful when I contacted them for a device that was failing They were not the sellers of said device yet they provided detailed instructions and help in order to benefit from the guarantee from the seller Many thanks to Cristina M

My blowdryer attachements broke which

My blowdryer attachements broke which is why I contacted customer services The service was phenomenal I was helped very quickly and was sent a new blowdryer I was very happy with my customer service experience