


Based on authentic user experiences
Adrian Law
6738 reviews
N/A
9 months ago
The Company who stand straight For about thirty five years I have used
For about thirty five years I have used my Tilley hat Sadly it tore badly around the brim whilst being washed I called Tilley and asked about the lifetime warranty I was amazed when they said that my hat qualified for replacement with the modern version and all I needed to pay was the nominal cost of post and package I now wear the new Tilley hat and have spent the last two days at the Great Yorkshire Show in heavy rain Tilley is still brilliant
Chris
6738 reviews
N/A
9 months ago
Great hat
Great hat - available cheaper elsewhere but I have a huge head and could only get a size 8 directly from Tilley Lightweight comfortable well made I had to return a second hat that was too small and the process was very easy
John
6738 reviews
N/A
9 months ago
Worth the wait
Great products which are very good quality The buying process is good except for the delivery time 6 to10 working days is a long time and on the 2 occasions I have purchased items it has exceeded the 10 working days Other than that the customer service is very good
Mrs susan flannigan
6738 reviews
N/A
9 months ago
Great quality items
Great quality items that look feel good They arrived promptly and in order Great service
JOHN P
6738 reviews
N/A
9 months ago
Already have 2 other Tilley hats
Already have 2 other Tilley hats the sale price made having different design a must Good quality and life time warranty great
George
6738 reviews
N/A
9 months ago
On having to replace a much loved 20
On having to replace a much loved 20 year old hat under the life time guarantee i contacted the Tilley team The response was exemplary my first email was responded to the following day During various correspondence the process was explained throughout the process I was kept updated on the progress of the order and hat arrived earlier than expected I can not praise the Tilley enough for their professional and courteous service
Martin Sharman
6738 reviews
N/A
9 months ago
A long line of Tilley hats
It s not for nothing I can spot a Tilley hat at 100m I ve had many Tilley hats I left one in a taxi many years ago another slowly fell apart until I couldn t wear it any more Others have somehow vanished from my life I ve walked many trails with rain running in little rivers off the brim or sun streaming down I really like this latest hat It fits me - it s hard to find a hat that fits my head - and feels comfortable and light It has proved its worth in the rain already
S B
6738 reviews
N/A
9 months ago
Worth paying the money for a good
Worth paying the money for a good product and service Bit slow to despatch but once I had notification it was here very quickly and well packaged Quality as expected my wife and father in law both have one
Michael H
6738 reviews
N/A
9 months ago
Replacement Hat
I have just arranged with Tilley for a free replacement hat under their Guaranteed for life scheme The process was very straightforward and I am looking forward to a new hat which I am sure will give me many years of use Thank you Tilley you are a great company
John Goldthorpe
6738 reviews
N/A
9 months ago
Protected from sun and rain
Having already bought a Tilley Hat some weeks ago I wanted another hat that would be more water resistant and the waxed outback was the obvious choice Very happy with the quality and fit and online delivery