


Based on authentic user experiences
Peter Hayward
6777 reviews
N/A
9 months ago
Really poor service AVOID
Really poor service AVOID My wife was on her own when the locksmith arrived and was phoning me at work after 15 minutes when she found out the prices were escalating higher and higher When I spoke to the locksmith his tone was unprofessional and rude and I had to ask him to be more respectful towards me and my wife who by this point just wanted him out I was left with a big bill and a door that wouldn t even shut properly When I phoned the technician he said it wasn t his problem he had replaced the lock and that was that I ended up taking the lock back out chiselling the door deeper and re fitting the lock just to get the door closed Very disappointed with the overall experience
Dan Graham
6777 reviews
N/A
9 months ago
Conmen
Website quotes low prices We were not told prices before work was started Price for a new lock was over 300 2 weeks later and the lock is broken and they are not claiming liability Called a real locksmith and they are appalled by this service and the prices
Andy Fleming
6777 reviews
N/A
9 months ago
AVOID DISS-HONEST SCAMMERS
Called out to remove a key stuck in the lock They then tried to claim that it would cost 150 to remove the stuck key destroy the lock then 250 labour to fit a new high security lock I refused and sent them away The lock was removed with 3 screws and the broken key removed with pliers They blatantly knew it was an easy fix yet tried to scam for 400 new lock etc totally dis-honest They still charged 79 call-out despite doing absolutely nothing AVOID AT ALL COST
Consumer
6777 reviews
N/A
9 months ago
Scammers
Scammers Turned up and quoted 250 to gain entry Also advised that the barrel would need to be drilled through and replaced clearly not a locksmith Turned them away and called a local locksmith who picked it within 2 minutes and charged half the price
Oliver McLoughlin
6777 reviews
N/A
9 months ago
Would like to give it a zero star
Would like to give it a zero star got told on phone the max it ll cost would be 40 but then It was 150 for breaking the lock 69 for the new lock and to fit it 49 service charge overall it cost 316 would of been cheaper smashing a window and replacing it Can t fault the two lads that came out they were nice just horrific price
Cheems
6777 reviews
N/A
9 months ago
LOCKSMITH SCAM BEWARE
Not a legitimate locksmith service This company sells a typical locksmith scam whereby they will quote you a competitive price They send out a fake locksmith who will mislead you into thinking that your lock cannot be picked and has to be drilled destroyed to then try and sell you a replacement service at rip-off prices They do not even have a real office Don t make the same mistake as me Avoid
Ann Crutwell
6777 reviews
N/A
9 months ago
Ripping off vulnerable Old Ladies - Don t use
Pity you don t have zeroI am main carer for my mum aged 93 with dementia While I was on holiday - her door jammed and she was very scared My brother called out an emergency blacksmith It was a Sunday and Late at night and we expect to pay a premium The price quoted was 425 A local locksmith had quoted me 60 00 a year earlier The locksmith then threatened to leave my mum s door open and unlocked unless my brother paid extra 100
Sehrish Akbar
6777 reviews
N/A
9 months ago
I m harassed by their colleague
I m harassed by their colleague They sent a team member who quoted me double the price upon arrival which was never agreed or discussed and I refused to pay and didn t want the service He was so suspicious and got so pissed off that when I went out after an hour I saw he put a key with strong glue in my main door door and damaged my lock and door I have the footage of him his car and his face captured my camera I m going to police station now to complaint about him and will sue them
David Czapla
6777 reviews
N/A
9 months ago
Absolutely disgraceful
Absolutely disgraceful my partner and I got told that the repairs will cost between 140- 260 for a change of Yale doormasternsnd a lock barrel My partner was in the house during the second repairs as he didn t have the parts and charges her a following 297 whereas I already paid 150 the night before No invoice was provided no breakdown of costs or labour or materials Avoid these scammers seriously Good thing I have cameras and the reg plate has been recorded so the police will be informed
Michelle Carmack
6777 reviews
N/A
9 months ago
Left skint with no money for Christmas
Stupid me didn t do research but cause I was locked out with my kids I needed something desperately to get in the website said different charges and when they got there they told me the price for call out I didn t think it would be more I said can t you tell me how much he said will tell you in the end 380pound later what all the money I had left no money to feed my kids I am still crying now I just don t know what to do iam so angry with myself just so expensive would of been easier to knock down my door