AI Review Summary
Based on 49 reviews
The majority of reviews are negative, citing issues with security, billing, and service reliability. Many users report unauthorized accounts, duplicate charges, and credit card fraud. Others highlight extremely slow download speeds and restrictive daily limits even for premium users. A smaller number of reviews praise the site's content library and download speeds for premium subscribers. The recurring theme of aggressive auto-renewal practices and difficult cancellation processes is also prominent.
What customers love
- Fast download speeds
- Large content library
Common concerns
- High pricing
- Slow speeds
- Credit card fraud
- Poor security
- Aggressive billing
Last updated 2 weeks ago
O
Owen Durham
I had a single account with this site, but my information was compromised and another account was created without my consent, leading to double charges. I contacted them hoping they would correct the issue and refund the duplicate payments. However, they claimed the additional charges were linked to another email address that I never use for this service. I explained that I only needed one account, but they were unwilling to help and stated that the charges were non refundable. Because of this situation, I will be reaching out to my bank, the US Attorney General, and Interpol regarding these unauthorized charges.
Negative
unauthorized account creation
double charges
refusal to refund
poor customer service
data security issue
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