Usserviceanimals Reviews

US Service Animals | Emotional Support & Service Animal Registration

3.68
131 reviews
Great Rating
Based on 131 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

My experience

My experience was great The agents were pleasant and wanted to ensure I was provided with the correct service When I was assigned to the wrong counselor I was transferred and dealt with according My needs were met upon request
B

Awesome Customer Service

I think they we very helpful and everything was completed the next day when medical professional called I got my letter within minutes of that call in my email I think they try a little too hard to up sell but I really liked the young man who helped me
I

Took a little bit to get here orders on

Took a little bit to get here orders on October 6th got it on November 23 but their customer service is wonderful l
C

i found you set up hard i kept having problems getting through to the right person

i found you set up hard i kept having customer service calls several times a day as i was waiting for a doctor which took 4 days i received an e-mail that i had not paid trying to order my kit was also difficult getting to the right person
D

Wayne was very attentive and patient

Wayne was very attentive and patient with me throughout our call even with my card having issues with payment It s always great to speak with someone who is understanding and doesn t make you feel like you re dense or bothering them Thank you
C

Everything went smoothly but I ve not Everything went smoothly but I ve not received my order yet for the tags

Everything went smoothly but I ve not received my order yet for the tags
A

Renewal for my pet

Wayne did a great job explaining what all was available to me and also help me get my renewal done for my pet he also made sure i had all the info i needed before we ended the call thanks again
P

I recieved Kibbles ID today

I recieved Kibbles ID today However my son Kyle was supposed to be the registered owner on the ID card and I thought I was getting a letter clarifying the HUD guidlines etc that I could provide to my property manager instead of a certificate Otherwise I thank you for what I have
E

Fast Phone Service Shipping was Slow

Started my application in the Early Morning the Sunday After Thanksgiving was talking to a real customer service professional within the hour Had my call to determine if I qualified the next day was super quick and got my documents virtually within an hour of the call ending I did go for the gold package which includes Harness collar ext This too ten business days to arrive at my house which was within the range that they told me to expect but with how fast everything else was I became concerned that it hadn t shipped or had gotten lost in the mail
E

Would give 500 stars but

Would give 500 stars but am still waiting for delivery of the physical products I ordered Maybe it just takes longer than I expected Digital delivery was received right away and customer service is fantastic

About Usserviceanimals

Emotional Support Animal Registration & Service Animal Registry Offering Easy Online Registration . Registrations Are Valid For Life & Certified By Doctors.

United States

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Frequently Asked Questions

US Service Animals serves as a comprehensive national resource dedicated to supporting individuals with disabilities who rely on animal assistance. Its primary mission is to simplify the process of registering and certifying service animals, emotional support animals (ESAs), and psychiatric service animals, while providing essential education on legal rights and responsibilities under laws such as the ADA and FHA.

The organization offers several key services, including an official registration system to create a documented record of an animal in a nationally recognized database. It also provides the option to purchase identification kits (e.g., vests, tags, certificates) and offers detailed guidance and, where legally permissible, assistance with obtaining legitimate documentation for emotional support animals, such as ESA letters.

The website features an extensive educational resource center with clear explanations of the differences between service animals, emotional support animals, and therapy animals. It covers practical topics including legal rights for housing, air travel, and public access; step-by-step processes for registration; guidelines for businesses on interacting with service animal teams; and species-specific information extending beyond dogs to animals like miniature horses.

The organization acts as an advocate by providing resources to help handlers navigate situations where their rights might be challenged, such as unlawful denials of housing or public access. It offers information to promote awareness of federal and state laws, aiming to reduce discrimination and foster a more inclusive environment for service animal teams across the United States.

No, US Service Animals establishes trust by transparently outlining legal parameters and avoids guaranteeing privileges not supported by law. The focus is on providing legitimate resources, documentation support, and authoritative education to empower individuals and ensure their service and support animals are properly recognized within the bounds of applicable legislation.
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About Usserviceanimals

Overview of US Service Animals

US Service Animals (usserviceanimals.org) serves as a comprehensive national resource dedicated to supporting individuals with disabilities who rely on animal assistance. The organization's primary mission is to simplify the process of registering and certifying service animals, emotional support animals (ESAs), and psychiatric service animals, while providing essential education on legal rights and responsibilities.

Core Services and Offerings

The website functions as a central hub for several key services designed to assist handlers and their animals. A primary feature is its official registration system, which allows users to create a documented record of their animal in a nationally recognized database. This is complemented by the option to purchase identification kits, which typically include vests, tags, and certificates. Beyond registration, the site offers detailed guidance and, where legally permissible, assistance with obtaining legitimate documentation for emotional support animals, including ESA letters.

Educational Resource Center

US Service Animals places a strong emphasis on public education, which is evident in its extensive library of informational content. The site provides clear, accessible explanations of the distinct differences between service animals, emotional support animals, and therapy animals. This is crucial for helping the public and businesses understand the varying legal protections afforded to each category under laws like the Americans with Disabilities Act (ADA) and the Fair Housing Act (FHA). The resource center covers a wide array of practical topics, including:

  • Legal rights regarding housing, air travel, and public access.
  • Step-by-step processes for registration and certification.
  • Guidelines for businesses on how to appropriately interact with service animal teams.
  • Species-specific information, extending beyond dogs to include miniature horses and other animals.

Advocacy and Legal Support

Acting as an advocate for the community, the organization works to protect the rights of individuals with disabilities. The website offers resources to help handlers navigate situations where their rights might be challenged, such as unlawful denials of housing or public access. By promoting awareness and understanding of federal and state laws, US Service Animals aims to reduce discrimination and foster a more inclusive environment for service animal teams across the United States.

Website Experience and Trust

The website is structured to be user-friendly, with intuitive navigation that allows visitors to quickly find the information or service they need. It establishes trust by transparently outlining legal parameters and avoiding guarantees of privileges that are not supported by law. The focus remains on providing legitimate resources, documentation support, and authoritative education to empower individuals and ensure their service and support animals are properly recognized.

In summary, US Service Animals.org is more than just a registration portal; it is a dedicated platform for education, advocacy, and practical support. It strives to bridge the gap between individuals with disabilities who need animal assistance and the broader societal understanding necessary to accommodate them fully and lawfully.