Based on authentic user experiences
Andrew
6804 reviews
N/A
2 months ago
Terrible
Terrible customer service a faulty product and they just turn a blind eye do not want to help at all better stay away from this brand these people are not worth dealing with
Lionel Knights
6804 reviews
N/A
2 months ago
Terrible company to do business with
Terrible company to do business with Their website indicates delivery dates before making a purchase These are not adhered to There is an email link support vdlpower It s a waste of effort emailing them as they do not reply shipping is not carried out until sometime after the indicated delivery date I emailed cancelling the order as the expected delivery had passed and there was no shipping details for the order There was no response however 2 days later a shipping number was placed I ve not received the order to date so cannot comment upon the goods at this stage I looked at their terms and conditions and they are not good The website looks really professional but the links do not exist so you could think it s a scam site If I had searched and read the reviews first I would not have made the order
Jamie Butcher
6804 reviews
N/A
2 months ago
Bought a power station used three times
Bought a power station used three times now won t charge and has a tick coming from inside power station worst power stations I ve used
Jamie Butcher
6804 reviews
N/A
2 months ago
Power station stopped working with in
Power station stopped working with in warranty and clearly they do not honour there warranty as everything I ve done they just pushed me off to someone else to give me the run around it s been three months of trying to get it replaced under warranty and gotten no where but my time wasted
Darren Burskys
6804 reviews
N/A
2 months ago
I brought the dvl 2000 last winter
I brought the dvl 2000 last winter from Amazon it kept switching off at around 40percent they wanted video proof I left it in the end as to much messing not great on technologyThen recently two usb ports stopped working and they tried saying I d overloaded it Only charge I phone Offered me 30 refund I told them I d get consumer rights involved Now saying will repair after sales have accepted it and can take 15 days I rely on it as live in rvSo think I ll be taking this further Darren burskys
Herman de Vries
6804 reviews
N/A
2 months ago
Brand new out of the box faulty
Brand new out of the box Unit does not work at all Will not charge and is obviously faulty No warranty card provided No information on where to return it No way to contact except by email Very very sketchy and I suspect it is a scam Called company number and got someone who said he was on vacation in China Told me to email and they would respond So far they have not
Bob GrayBird
6804 reviews
N/A
2 months ago
VDL 2400W 2048Wh Power station Portable
VDL 2400W 2048Wh Power station Portable Solar Gengerator LiFePo4 Battery CampingI got this unit back in jan 2024Unit brand new never been used yet just recharged ones i june So i try recharge again in Sept and unit not responsive i even cannot turn this think On Warranty on this unit 36 month So i try to contact customer service multiple times and i got no response from company Worst customer service actually no service at all
Andy Turner
6804 reviews
N/A
2 months ago
FAULTY
i have a HS2400 after 6 months it stopped charging and the 3 pin sockets do not work NO CUSTOMER SERVICE i have sent emails FBmessenger and comments on thier facebook page NO RESPONSE
Shaz M
6804 reviews
N/A
2 months ago
Be careful of using this car charger
At first glance it looks fantastic but it is not The plug has a 13A fuse and is labeled as 13A yet the charger can be set to operate at 16A which is not safe It nearly burned my house down
Melinda Burns
6804 reviews
N/A
2 months ago
I purchased this bike from the seller
I purchased this bike from the seller on amazon November 2024 I had issues by December 2024 and 4 issues since then this company has no contact number for support they ignore emails and they have emailed me advising me that they assembled the bike incorrectly which my son was injured on I have asking for a resolve especially being I have a two year warranty but they are rude with Reponses if they response I need to look into suing at this point
