Velvetmusic Reviews

Bought a second hand dvd that was too dirty and scratched to sell

I shop at Velvet music for decades Rotterdam Leiden Delft First time in Velvet Amsterdam bought a second hand dvd that is so full of greasy fingerprints and scratches that ultimately the disc wont play Not worth to return to the store so I ll take my small loss and ask myself how shop personnel can sell products that are not properly checked or cleaned before putting them up for sale Bad for the normally good image that Velvet has Hope they ll improve and catch up with the standards Regards from Den Haag

I keep making the mistake of ordering

I keep making the mistake of ordering from velvet then finding out they don t actually have the product in stock then I have to approach them a month later for a refund It s not that I want to give them a bad rep but buying from a store is okay buying online beware

I have ordered online

I have ordered online 3 weeks ago and noone even replies to my emails aviut my shipment I dont know where my order is nor when will i get it

Amazing service

Amazing service I recommend

Perfect customer service

Perfect customer service Responds fast and offered a fitting solution

Best record store in Leiden

Amazing store Very friendly and helpful employees They have an extensive offer of vinyl CDs and second hand vinyl Will definitely come back

Helpful service

The company was very helpful in changing my order details The response was also fast from the contact person

top vinyl source -

very good sorted shop reliable and fast delivery and cool vinyl projects in stock