


Vertu Motors | New & Used Cars for Sale | Nationwide Delivery
Based on authentic user experiences
GT Thornton
6734 reviews
N/A
11 months ago
Good service from service dept
Good service from service dept I had a repeat error come up on my new Rangey prompting me that my first service was due although this had already been done a month early This problem was sorted quickly after I arranged with Keely in Bradford s Service Dept As with other visits in the past she is efficient and follows through from start to finish making sure we are back on the road with minimum disruption Geoff R
Harpreet
6734 reviews
N/A
11 months ago
5 out 5 for a great customer Exerprince
5 out 5 for a great customer experience Vasile went above and beyond to make us fell welcome and comfortable through the whole experience and we were very pleased with the car we had purchased Anyone planning to visit Slough Mercedes I would highly recommended you ask for Vasile
Ghada Taha
6734 reviews
N/A
11 months ago
Highly appreciated exceptional customer
Highly appreciated exceptional customer service received from both Steve the sales manager and Idnan After Steve became aware of the issue with my recent purchase he promptly reached out and assigned Idnan to manage my case from start to finish I must say Idnan handled the situation with the utmost professionalism throughout the entire process Both Steve and Idnan turned what started as a frustrating experience into one where I left feeling like a very satisfied customer Thank you to both of them for their dedication and effort
Suzanne Sutton
6734 reviews
N/A
11 months ago
Vertu Volvo in Truro have been amazing
Vertu Volvo in Truro have been amazing Every member of Staff has been patient understanding towards our Sons needs They helped find the right vehicle for us we are delighted with the outcome We cannot thank the Team enough The Suttons
Lucy W
6734 reviews
N/A
11 months ago
Excellent Customer Service
Me and my partner recently visited VW Huddersfield initially just to have a look but we ended up walking away that same day having purchased a used Tiguan We d like to say a huge thank you to Ryan who could not have been more helpful He showed us different options tailored to what we were looking for and made useful suggestions We never felt pressured into a sale When we collected the car you could tell it had been professionally cleaned but Ryan did one final spot check and answered any questions we had about using the car After a previous negative experience at another VW branch we 100 recommend coming to the Huddersfield branch for making us feel so valued as a customer Thank you
Andy Clemens
6734 reviews
N/A
11 months ago
I never write reviews but
I never write reviews but in this instance am compelled to do so Visited Vertu Exeter twice for a test drive and discussion about the Countryman S Sport Lewis Gibbons was exceptional in his knowledge manner and professionalism Nothing too much trouble Despite my somewhat obsessive questions about the car s features and financing options He never glazed over once Spent time afterwards with Curtis and agreed a great deal and signed on the dotted line or at least by smartphone Both guys were refreshingly open and amenable I know they want to sell cars but are genuinely great guys and a credit to the dealership and profession Now we just have to wait for delivery I wouldn t hesitate to recommend them to a friend or relative - thank you both I see some comments about Vertu servicing may seem mixed but so far we are very confident we have made the right choice Thank you
Gemma Ghorbani
6734 reviews
N/A
11 months ago
Great salesmanship
Had a really great experience recently with salesman Shane gough at the Leeds branch Shane made the experience a lot less stressful He was really knowledgable approachable There was non of the usual pushiness that you would typically expect with a salesman He was just really down to earth and gave us information that was relevant to us He was understanding of our needs went out of his way to make the experience more pleasant Will definitely recommend
Sean
6734 reviews
N/A
11 months ago
Just picked up our new car
Just picked up our new carAbsolutely lovely Friendly polite staffA very special Mention for Maisie who looked after us from ordering untill picking up the vehicle today couldn t have been more helpful and polite from start to FinishHighly Recommend
isabelle doyle
6734 reviews
N/A
11 months ago
got my new bmw within one day
got my new bmw within one day Tasha was lovely and all the other staff members i met made everything very easy and fast great experience
John Boardman
6734 reviews
N/A
11 months ago
Karolina and our new Jazz Crosstar
My wife and I loved the reliability of our manual Honda Jazz which we had driven for 10 years We saw a Jazz Crosstar that we liked in Vertu Lincoln and came for a test drive Karolina was very patient professional and friendly Now we are the proud owners of this hybrid Jazz Thank you Karolina We hope this car will be just as reliable