Drivemotorretail Reviews

Drive Motor Retail | England | Vauxhall, Citroën, Hyundai, MG, Peugeot

drivemotorretail.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

RatingFacts is an independent review platform and is not affiliated with Drivemotorretail (drivemotorretail.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
14.4%
13.7%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers report consistently excellent service, with helpful, professional staff and efficient processes being the most frequently highlighted strengths. Fast delivery and a courteous, friendly experience are also commonly praised. Conversely, recurring complaints cite expensive or poor value for money, alongside significant issues with after-care service, communication failures, and delays in repairs and responses. Some reviews also detail mechanical problems with purchased vehicles.

What customers love
  • Fast delivery
  • Courteous experience
  • Efficient process
Common concerns
  • Expensive pricing
  • Poor after care
  • Mechanical problems
  • Long delays

Last updated 3 months ago

S

Brilliant service - Very efficient and fast service and

Very efficient and fast service and MOT Car very clean and well presented Staff were extremely helpful and have a very good knowledge of all parts of the cars They were respectful and nothing was too much trouble Will certainly be coming to Vauxhall Nuneaton next year
D

First annual service

This was the first annual service with the car collected early morning and delivered back mid-afternoon and beautifully sparkling clean Good clear report on results of the service Collection and delivery staff were very pleasant and friendly personalities and I must thank Lauren for her very prompt resolution of a small problem with keys
J

Very efficient

Very efficient Courtesy car available quickly Had the spruce and shine and car looked like new Extended servicing and warranty talked through and happy that cover now continues
S

Iwould like to write a review for mr dhamala

I would like to write a review for Crisspatt Dhamala a sales consultant at the Vauxhall Aldershot branch Crisspatt has been incredibly helpful and provided us with all the information we needed to make an informed decision to choose the Corsa E especially since we were not familiar with electric vehicles We truly appreciate his expertise and assistance throughout the process We believe that Crisspatt deserves to be promoted to a higher position within the management team His dedication knowledge and excellent customer service skills make him a valuable asset to the company We have already recommended him to our friends family and circle and wish him all the best in his future endeavors Sushmita
L

Nathan was very helpful and

Nathan was very helpful and professional he went out of his way to look for a automatic car for me and found a lovely one one very happy customer thank you
C

I bought a car today on finance and I

I bought a car today on finance and I had excellent customer service He answered any questions I had and explained everything thoroughly so I understood every word I would recommend these to anyone trying to find a car or purchasing a car
D

I had some repair work done in the Body

I had some repair work done in the Body Shop under my insurance James Hooper was my point of contact and he was very helpful and kept me appraised of the process at each point in a timely manor
S

A long term customer of Drive Vauxhall

A long term customer of Drive Vauxhall they never disappoint The staff are both professional and personable Good value deals have also kept us going back time and time again The adage you get what you pay for comes to mind
J

Booked my car in for service and mot

Booked my car in for service and mot via a telephone call All options were recommended discussed and priced Car picked up on time Service and mot discussed on the phone with Phill Vehicle delivered back to me in a lovely clean condition Would highly recommend using this garage
A

MoT and service

Took my car in for an MoT and service Was greeted warmly by Olivia on reception She also took me to the courtesy car On picking up my car Olivia was clear as to what work was carried out and explained any amber warnings Overall a nice pleasant visit to Drive Vauxhall in Darlington

About Drivemotorretail

We employ 800 members of staff employed in 25 dealerships throughout the Country, giving both a national presence and a local community spirit to you.

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business