Venus Savage
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Smooth and Professional Service Experience
Smooth and Professional Service Experience Excellent service overall—knowledgeable, efficient, and made the entire process easy. I would happily buy again.
Admin OBS
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I firmly believe that communication is
I firmly believe that communication is key to good customer service Steve has been an excellent communicator and customer service he provided is first rate We now wait in anticipation for the car looking forward to its arrival Well done Steve
Emma Hammond
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VIP Gateway Steve
Not my first time leasing but it is my first time using VIP Gateway and Steve was my contact throughout His communication was excellent he listened to my needs and didn t pressure me into anything outside of those requirements Steve made the whole process completely seamless and I would have no hesitation in recommending and trusting him for any future lease cars Overall very happy with the service provided and looking forward to receiving my new car
Paul Bennett
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Steve has been excellent throughout the
Steve has been excellent throughout the process Clear and concise - doesn t overpromise Efficient and thorough - great service
Sarah
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Oliver Sands went above and beyond to
Oliver Sands went above and beyond to find us a suitable vehicle guiding us through with his cheery phone calls offering solutions rather than problems and persevering through several issues Would definitely recommend
Gary McFadyen
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Rob at VIP Gateway
New to this leasing company but Rob made it very easy moving forward with the car i wanted Regular calls to keep updated with the progress and encountered zero problems throughout the process Look forward to delivery of a new vehicle made easy through VIP Gateway and the help from Rob
Gary Michelle
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First time leaser
This is my first time leasing a car and found VIP Gateway on line Bailey has been very helpful and clear as to what my next step will be through the process I am due to take delivery of my new car in 3-4 weeks so cannot comment on the whole process But so far everything has been excellent I will not hesitate to recommend leasing and Gateway in particular in the future
D Clayton
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Very good service
Bailey tried very hard to match my requirements for a Kia Sportage Unfortunately only certain colours were available which I did not want Bailey did offer alternative vehicles but the spec on the particular model Kia Sportage I had wanted was very good so to take up the offer for a different vehicle to a similar spec pushed this out of my budget range and colour choice I will of course contact VIP gateway next time I require a vehicle to see what is available and on offer Thanks again Bailey
Connie Metcalfe
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First time using this Leasing Company
First time using this Leasing Company and so far it has been excellent Steve my first point of contact has been helpful and friendly providing good advice both general and specific with regards to vehicle I had in mind Whilst the lease finalisation has not been carried through as yet to its conclusion I see no problems with everything been fulfilled
Darren H
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Great service from Steve
Although I didn t end up going the leasing route I did receive excellent service from Steve who was there answering my many questions when I needed him Would definitely recommend Steve as a point of contact to help you through the process